Senior Advisor – Digital Transformation - CCO Unit
Omantel
مجموع سنوات الخبرة :19 years, 11 أشهر
Senior Advisor CCO Unit to drive the Digital Services Transformation Strategy, Planning and Delivery total Business, Financial & Technology transformation program, with focusing on green field implementation and activation of digitization of the overall customer journey and experience through operational excellence
Senior Advisor for COO at Omantel for Information Communications Technology involved in total technology & Business transformation programs, with focusing on customer experience management through operational excellence, improvement of financial gains (ERP & Billing) business continuity planning & risk management provision
Provided Board of Directors with Corporate Strategy, Business Development, Marketing Planning, Product Commercialization, Customer Care and Experience Management, with clear Sales Planning and Rollout Directions. Leading to high-growth and financial sustainability.
Corporate key team member of corporate presales and bid management activities involved in development, commercialization, and delivery of presales & sales activities for clients across 30 countries, through closure of sales deals by delivering high quality proposals & solutions, with strong knowledge in contracting and contract management
Key team member of financial Billing operations management, building & rollout of end-to-end billing, financial and accounting systems (ERP, HRMS, Accounting systems) in the organization, with the provision of 360 degrees of integration framework with enabling resource & capacity management, through setting up total operations, processes and procedures with provisioning of service management frameworks.
Strathclyde - Scotland
HDSC in SW engineering