shabitha muzthafa, Teacher

shabitha muzthafa

Teacher

Habitat School ,Al Jurf

Location
United Arab Emirates - Dubai
Education
Diploma, Certificate in Accounting and Office Automation
Experience
13 years, 2 Months

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Work Experience

Total years of experience :13 years, 2 Months

Teacher at Habitat School ,Al Jurf
  • United Arab Emirates - Ajman
  • September 2018 to April 2020
Administration at Faz documents clearing
  • United Arab Emirates - Dubai
  • May 2017 to October 2017

Maintaining of Accounts in Computer, day book and Ledgers
Preparing Quotation and Invoices
Preparing monthly statement
Store and retrieve data on computer.
Receive and process incoming & outgoing mails.
Screen telephone and personal callers & make and record appointments.
File correspondence and other records.
Supply correct information to customers.
Interact with customers / clients to provide information in response to inquiries about the services and to handle and resolve complaints.
Responsible in ensuring company’s customer / clients receive an adequate level of service or help with their questions and concerns.
Communicate with customer through a Varity of means-by telephone; by email, fax, or regular mail correspondence; or in person.
Maintain client relation & ensure customer satisfaction.
Processed back office operations using MS Office.

Administrative Assistant at Helios Contracting
  • United Arab Emirates
  • February 2010 to March 2015

Maintaining of Accounts in Computer, day book and Ledgers
Preparing Quotation and Invoices
Preparing monthly statement of Account
Issue cheque for suppliers
Office Administration.
Store and retrieve data on computer.
Receive and process incoming & outgoing mails.
Screen telephone and personal callers & make and record appointments.
File correspondence and other records.
Supply correct information to customers.
Interact with customers / clients to provide information in response to inquiries about
the services and to handle and resolve complaints.
Responsible in ensuring company’s customer / clients receive an adequate level of
service or help with their questions and concerns.
Communicate with customer through a Varity of means-by telephone; by email, fax, or
regular mail correspondence; or in person.
Maintain client relation & ensure customer satisfaction.
Processed back office operations using MS Office.

Teacher at CSM Central School
  • India - Kerala
  • June 2003 to March 2009

Assisted the teaching staff of School by preparing lessons in, Social Studies Politics Economics, and Geography.
Corrected assignments and provided reports to each teacher on the grades achieved by each class.
Co-ordinate presentations and demonstrations as part of the teaching curriculum.
Prepared lesson plans and implemented effectively in teaching.
Organized exhibition for displaying students’ project work.
Assessed students on basis of home task and projects.
Maintained attendance record.
Use of creative and new teaching methods for developing student’s interest in teaching.
Supervised discipline and enforced school rules and regulations.
Special classes of history and Geography for weak students.
Developed curiosity about chapters through interactive teaching.
Maintained discipline in the class by engaging students in creative activity.
Remedial classes for children before assessment
Guided students in co-curricular activities.

Education

Diploma, Certificate in Accounting and Office Automation
  • at Akshaya kendra
  • December 2009

Percentage

Bachelor's degree, Social Studies
  • at MG University
  • November 2002

(

Master's degree, Master in Economics
  • at Calicut
  • April 2001

`805 out of 1500

Bachelor's degree, Economics
  • at Calicut University
  • April 1998

(

Specialties & Skills

Customer Care
Internet
Tally 9
MS Office Automation
CUSTOMER SATISFACTION
MICROSOFT MAIL
MICROSOFT OFFICE
CUSTOMER RELATIONS
INTERNET SOFTWARE
TELEPHONE SKILLS
OFFICE ADMINISTRATION

Languages

English
Expert
Hindi
Expert
Arabic
Intermediate

Hobbies

  • Cooking