shabreesh Menon, Business Support Manager

shabreesh Menon

Business Support Manager

Hexomatrixx

Location
United Arab Emirates - Sharjah
Education
Master's degree, MSC Information Systems
Experience
8 years, 6 Months

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Work Experience

Total years of experience :8 years, 6 Months

Business Support Manager at Hexomatrixx
  • United Arab Emirates - Sharjah
  • My current job since June 2016

1. Booking Appointments for sales
2.Typing up Quotations
3. Following Up of Enquires
4. Processing Of Orders
5. Coordination of Delivery
6. Follow Up on Payments
7. Reach out to customer leads through cold calling
8. Present, Promote and sell products using solid arguments to existing and prospective customers
9. Keeps management informed by submitting activity and result reports such as daily call reports and after sales reports.
10. Collection of Payments
11.Expedite the resolution of customer problems and complaints to maximise satisfaction.
12. Maintaining Prospective Customer List
13. Achieve agreed upon sales targets and outcomes within schedule
14. Establish, Develop and Maintain positive business and customer relationships to ensure future sales.
15. Generate new customers
16.Continuously improve through feedback

Software Developer Intern at Syzygal Limited
  • November 2015 to April 2016

Develop Mobile Applications using Ionic Frameworks and tools
 Designing user interfaces using Photoshop, fireworks and Balsamiq.
 Design and Develop Invoices and many more online using HTML, CSS.
 Uploading courses, lessons, topics, questions by using data from PDF.
 Doing various UAT/Quality check for various courses online and courses that are uploaded.
 Various web technologies: Apache, PHP, Laravel frameworks, Databases etc.

Content Management Assistant at Landmark group
  • United Arab Emirates - Dubai
  • March 2015 to April 2015

Responsible for providing support for the day to day management of the data and visual content of all products,
- Responsible for entering, migrating and sorting of product related data.
- Complete the quality check and verify the accuracy of data before its entered
- Organize, tag and archive visual content for all products.
- Promptly report any data errors to your line manager.
- Responsible for working on the WCMS to update non-product content as per the refresh schedule.
- Follow the Dream CMS Upload process
- Receiving CAM sheets from the Brand owners
- Check whether its single Squ or Multiple Squ
- Make CSV in right order based on CAM Sheet
- Upload CSV in Dreamcms.
- Upload product batch files.
- Republish all images
- Run the impex using Hybris administration console(Backend CMS)
- Run the User acceptance testing to check whether images are appearing properly in the website.
- Checking data accuracy.
- Run the stock impex and check whether the images are appearing in production.
Trainee
Matrix Petrochimcials| Sharjah | June 2012 > August 2012
Achievements
- Responsible

Education

Master's degree, MSC Information Systems
  • at Manipal University Dubai
  • October 2016

Achieved in First Semester 9.53 GPA Achieved in Second Semester 8.73 GPA

Diploma, Microsoft Certified Solution Administrator
  • at Aptech Computer Education
  • December 2014

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Diploma, Hardware and Networking
  • at Aptech Computer Educartion
  • August 2014

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Bachelor's degree, BSC Computer Systems
  • at Heriot Watt University
  • July 2014

Software Engineering Final Year Project To produce a system for Sport Tournament which interacts with public for information as well as manages other aspects of tournament. Required system division: 􏰀 - Website 􏰀 - Online Registration System 􏰀 - Online Ticket System  Features Introduced: 􏰀 - Online Live Score 􏰀 - Staff Application 􏰀 - View Registrations 􏰀 - View Sold Tickets 􏰀 - Update Live Score 􏰀 - Scheduling Tournament 􏰀 - News Update 􏰀 - Generating Reports

High school or equivalent, Education
  • at Sheffield Private School
  • January 2009

Education Sheffield Private School, Dubai Till IGCSE, 2009

Specialties & Skills

Microsoft Visual C++
PC Networking
AMBITIOUS
CONFIDENT
DREAMWEAVER
FRONTPAGE
MICROSOFT OUTLOOK
MICROSOFT WORD
Android Programming

Languages

Hindi
Beginner
Malayalam
Beginner
Arabic
Beginner
English
Beginner

Training and Certifications

PC Assembling and hardware (Certificate)
Hardware And Networking (Certificate)
MCSA (Certificate)
Harware and Networking (Training)
Training Institute:
Aptech Sharjah
Date Attended:
July 2014
Duration:
16 hours
Microsoft Certified Solution Associate (Training)
Training Institute:
Aptech Instittue
Date Attended:
July 2014
Duration:
30 hours

Hobbies

  • Reading, Going to gym, Computer Netwroking and Web Designing,Android Programming
    Have done various public speaking courses