Shada Al'Shawwa

Responsible for process enhancement and implementation of the systems in all emerging markets. Responsible for assuring efficiency and improving processes by analyzing current flow and adjusting the volume points, easing the bottleneck tasks. Support all emerging markets, internal, external clients in a timely manner.

ACHIEVEMENTS
● Improved the purchase order tracking through implementing a new recording process. ● Increased customer satisfaction by maintaining regular follow-up procedures. ● Reduced average invoices backlog by 60% by reframing the process of handling the duplicate and missing invoices tasks in the Business Process Management system.

Responsible for providing convenience, cost savings and flexible offers to our customer during traveling over mobile “as the main communication tool”. Also, arrange with Mobile operators and social media apps companies to ensure the connectivity with good quality. Negotiating international framework agreements with potential roaming partners, in order to obtain the best deals. In which it generates revenue and obtains greater market share for the company.

ACHIEVEMENTS
● Increased revenue by contracting with more than 20 new operators around the world. ● Solved the risk of penalty by acquiring missed agreements with current operating partners. ● Improved agreements filling system

• Organize and lead cross-divisional sourcing teams, including preparing advanced in sourcing (and outsourcing) strategies, detailed procurement plans, requests for proposals/information/quotes (RFX’s), performing detailed analysis of proposals and supplier capabilities. Ensure robust process in RFX's structuring, bid analysis, and negotiation.
• Develop, lead and execute procurement strategies; Craft negotiation strategies and close deals with optimal terms.
• Perform cost and scenario analysis based on market price, spend analysis, requirement and benchmarking; Assess, manage and mitigate risks.
• Develop and negotiate contracts and similar financial commitments with new suppliers and/or renegotiate existing arrangements to accomplish the lowest total cost of ownership (TCO) and savings objectives.
• Create and deploy key performance indicators, tools, and processes to optimize sourcing, supplier activities, efficiencies, and to work collaboratively with business unit/functional leaders to prioritize and drive implementation...
• Build and maintain strong business relationships with internal and external stakeholder.
• Maintaining a strategic overview of project procurement management activities and ensuring that purchasing contracts and arrangements are carried out in strict accordance with Umniah Mobile Company and Batelco Group Governance, policies and procedures.
• Carrying out the full process of procuring items for Marketing, IT, Network, Finance, Sales and Logistics;
• Evaluating and monitoring contract performance to ensure compliance with contracted obligations as well as assisting in clarifying contract requirements and resolving any conflict.
• Handle the allocated tasks as per the Policies and the Procedures of the Group and Umniah and within the identified KPIs

ACHIEVEMENTS
● Over achieving cost saving targets (21%) Annually in terms of cost reduction and cost avoidance through negotiating purchase contracts covering different areas such as: Marketing, IT, HR, Logistics. ● Improved Oracle process by updating supplier database ● Reduced a high risk of critical raw material shortage through conducting and implementing a risk management procedure.

Responsible for procurement, supply, and logistics within the company global projects, ideally, in relation to US Government contracting and subcontracting within the construction and Automotive industry. Responsible for dispatching tenders, proper processing of purchase orders through performing the optimal selection criteria and quotations evaluation. In addition to assessing and remotely managing our procurement & Logistics teams in Kuwait, Iraq, and Kabul in order to properly monitor the procurement purchases.

ACHIEVEMENTS 
● Ensured maintaining team harmony and process smoothness through remotely managing procurement purchases in Kuwait, Iraq, and Kabul. ● Successfully processed tenders for different constructions and renovation projects. Assuring fairness and high-quality results. ● Maintained the filing system of procurement hard and soft files.