SHADI GHANEM

- Manage all the operations related to the brand
- Monitering and supervise sales and marketing managers and their teams
- Handling Manufacturer communications and relatioship.
- Annual Forecast and budget
- P & L incharge
- Assisting aftersale from customer experience side

-Forecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
-Prepare and administer an monthly/annual operating forecast and budget for the new and used vehicle sales departments.
-Maximizing profitability with chassis profit, accessory sale
-Maintain vehicle inventory.
-Guiding fleet sales manager to open new market and maximize fleet sales.
-Assist individual sales executives in setting aggressive yet realistic monthly goals and objectives and provide them with the support to meet these goals.
-Ensure proper follow up of all potential customers by developing, implementing, and monitoring a prospecting and sales control system.
-Maintain vehicle inventory.
-Monitor customers' likes and dislikes, lost sales, and dealership sales history and conduct local market analyses to determine which vehicles to stock.
-Approve Appraisal of all incoming used vehicles.
-Plan and control the display of new and used vehicles.
-Assist in the development of advertising campaigns and other promotions.
-Monitors sales process and documentation to ensure customer satisfaction.
-Handle customer queries to ensure customer satisfaction.
-Deal with customer complaints and ensure prompt action for resolution.
-Guide and train new employees.
-Ensure Manufacturer Standards and Target.

-Assist individual sales executives in setting aggressive yet realistic monthly goals and objectives and provide them with the support to meet these goals.
-Ensure proper follow up of all potential customers by developing, implementing, and monitoring a prospecting and sales control system.
-Maintain vehicle inventory.
-Monitor customers' likes and dislikes, lost sales, and dealership sales history and conduct local market analyses to determine which vehicles to stock.
-Approve Appraisal of all incoming used vehicles.
-Plan and control the display of new and used vehicles.
-Assist in the development of advertising campaigns and other promotions.
-Monitors sales process and documentation to ensure customer satisfaction.
-Handle customer queries to ensure customer satisfaction.
-Deal with customer complaints and ensure prompt action for resolution.
-Guide and train new employees.
-Ensure Manufacturer Standards and Target.
-Supervise the Trade In process.
-Assisting Sales Manager in Forecasting and ordering.

-Covering all aspects of car sales from prospection to product presentation to demonstration drive, negotiation, closing deals, vehicle delivery and after sales follow-up.
-Offering insurances and up selling car accessories. -Keep my knowledge up to date of competitor’s analysis.
-Achieving the company sales targets and generating the maximum profit to the company from the sales transactions.
-Exceeding CSI objectives.

-Covering all aspects of car sales from prospection to product presentation to demonstration drive, negotiation, closing deals, vehicle delivery and after sales follow-up.
-Interacting with the management, sales team, workshop, and the clients with focus on client base development, adapting to clients demands and needs, offering expert advice and providing full technical information as requested or needed.
-Acting showroom manager when manager on leave and training the new sales on the sales process and technical parts of the car.
-Achieving the company sales targets.

-Planning, monitoring, and appraising job results for sales team.
-Maintaining staff by recruiting, selecting, and training employees.
-Open new markets to maximize company profit.
-Maintain quality service by establishing and enforcing company standards
-Initiating and fostering a spirit and cooperation between sales team and departments.
-Resolving problems, monitoring progress and reporting results of the processing flow to sales manager