شادي حسن

• Network Design team lead for a public services agency customer, building a green field Data Center and a Disaster Recovery center for massive Government employment system Data Center project
• Responsible for delivering all network related design documents including but not limited to the Low Level Design \[LLD\] and Network implementation plan.

• Infrastructure consultant conducting a business continuity and disaster recovery study for a Government Oil company and an Electrical Government agency in the middle east by planning processes that help the organization prepare for disruptive events
• Conduct Business impact analysis (BIA) that will identify the business's most crucial systems and processes and the effect an outage would have on the business

• Cisco resident network consulting engineer in customer premises (Saudi Telecom), representing CISCO Systems’ Advance Services
• My responsibilities covers implementation, troubleshooting and resolving complex customer network problems across a broad range of technologies with an emphasis on routing and switching for Service Provider
• Part of TAC support team for the customer managed NOC which is run completely by cisco being part of a team consisting of around 70 personals representing Cisco systems
• Troubleshooting and resolving complex 3rd level network related problems, coordinate resources where necessary and serve as escalation point to 1st & 2nd level operational teams with the largest network in middle east that consists of over 500 routers 7600 series in Saudi Arabia and worldwide POPS and over 18 CRS-1/CRS-3/ASR9k in MPLS and IT networks.
• Create NIP/NRFU/NMP design documents.
• Support of STC customers L2/L3 circuits
• Analysis and gathering of technical details regarding customer environments and system requirements.
• Support and hands-on network troubleshooting experience of CISCO routers 7600’s range & core CRS-1 / GRS / ASR9K / Nexus / UCS. including Hardware replacement CISCO SR cases handling and IOS upgrades

• Telephony experience, Networks LAN and WAN using Cisco equipment.
• Installation and Support of IP telephony.
• Provide remote & on-site support for customers.
• Call Manger administration providing and Support.
• Excellent background in OS concepts, network configurations, site optimization, resource management and allocation.
• Designing & implementing Wireless Solutions.