Training Senior Specialist
Zain
مجموع سنوات الخبرة :17 years, 10 أشهر
Project Management
performance analysis
Strategical Thinking
Selling Skills Enhancement
Business Planning
Operations Management
* Identify and analyze sales training needs through conducting a periodic DNA.
* Design the annual training strategy in conjunction with sales senior management.
* Develop and empower the E-Learning management system to be the preferred learning
tool.
* Enhance the sales and quality indicators by providing customized training programs aimed
to bridge gaps and to be reflected directly in the sales numbers.
* Cost reduction by investing more in internal resources, providing in house training to save
vendors training cost.
* Regional team management on their day to day operations including consolidating
regional reports,
* prepare interventions schedule and projects delivery to achieve departments goals.
* Manages department controllable expenses to achieve or exceed budgeted goals.
* Identifies performance gaps and works with managers to develop and implement
appropriate training.
Highlights
* Liable for the whole integration process between the JT Shops and
Mobile Com Shops to be
Initiate Learning management system
Initiate Learning management system and introduce it to be the first operator in KSA using
LMS with sales operation, create continues knowledge transfer audit, monitor and control
sales employees across country
* Vodafone way of retail transformation Zain KSA
Prepare and Qualify TOT and deliver transformation program to more than 1600 sales
employees in 3 months with follow up program, applying the process and procedure of the
transformation with design flow up program, reduced cost by 40% by utilize internal
resource.
* Retail expansion project Zain KSA
Plan and design program to containment 2000 sales employee within one year with follow-
up program by using internal resources in parallel with expansion progress
* Retail Saudization Projects Zain KSA
Work on capture expatriate headcount in retail and develop new Saudi resources within