Product Specialist (Department Supervisor)
offtec
Total des années d'expérience :23 years, 4 Mois
Position: Product Specialist (Department Supervisor)
• Managing all department products (Talaris, DeLaRue, Unixcam, Neopost, Huijin, Kern, Moniron, and Union Century) in all its aspects.
• Team leader (arranging all the duties for the Engineers and Technicians)
• Supporting my team in Programing, computer, network and complicated issue.
• Supporting Product specialists in (Kyocera, Gunnebo and Intimus) machines.
• Observing spare parts safety stock and place the orders from the manufacture when needed.
• Follow up with the team to sign the maintenance contracts.
• Develop and update all OFFTEC systems new products to suite our market with the help from the manufacture, Products that I prepared (Talaris Ntegra TS, Moniron)
• Supporting the customer programmers to write Utilities for Mailing systems OMR (optical mark recognition)
Company: OFFTEC 2010 - 2011
Position: Senior technical support officer
• Prepare and train two teams to meet the needs to apply the new installations and maintenance for MFPs & counting machines.
• Develop and update new products to suite Jordan market with support from the manufacture, Products that I prepared (Talaris Ntegra)
• Support the sales to accomplish the sale.
Company: OFFTEC 2009 - 2010
Position: Technical support engineer
• Perform maintenance and solve problems for Counting and multi-functional printer machines (Kyocera and Talaris)
• Update machines firmware.
• New machines installations at the customer's sites.
• Connect MFP's at the customer sites local network.
Company: Al - Rehab for Mobile & Computer Services 2008 - 2009
Position: Service Manager (Maintenance)
• Fixing all mobiles (Hardware and software)
• Reinstall and update mobile firmware.
• Fixing PCs and laptops (Hardware and Software)
Company: Unlock for Mobile Maintenance Services 2002 -2007
Position: Owner - Service Manager (Maintenance)
• Dealing with the suppliers to provide the goods for the shop.
• Fixing all mobile brands (Hardware and Software)
Company: Issra' Link for Mobile Maintenance Services 2001 - 2002
Position: Sales
I have completed 63 hours
• Graduated from High school in 1998 in scientific stream, Al Hussain College.