shady Michel, ممثل خدمة عملاء

shady Michel

ممثل خدمة عملاء

Sutherland Global Services - Egypt

Location
Egypt - Alexandria
Education
Bachelor's degree, فندقة
Experience
9 years, 7 Months

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Work Experience

Total years of experience :9 years, 7 Months

ممثل خدمة عملاء at Sutherland Global Services - Egypt
  • Egypt - Alexandria
  • November 2016 to June 2019

حل مشاكل العملاء من خلال اتصالهم وتفعيل باقات النت الخاصة بهم وايضا اعرض عليهم عروض خاصة كمبيعات للشركة

مندوب مبيعات at فريش للاجهزة
  • Egypt - Alexandria
  • March 2015 to September 2016
موظف استقبال at Imperial Suites hotel
  • Qatar - Doha
  • January 2014 to January 2015

January 2014 till now working in Imperial suites Hotel Al Doha as a receptionist.

مشرف خدمة عملاء at مدينتى
  • Egypt - Cairo
  • September 2011 to January 2014

working as a Customer service shift leader at Madinaty (TMG Holding Company).

مندوب مبيعات at بروميس
  • Egypt - Alexandria
  • March 2011 to July 2011

working as a Sales man indoor in Time-share Company.

receptionist at Siesta Marina Hotel
  • Egypt - Alexandria
  • September 2010 to January 2011
Business Center Clerk at InterContinental City Stars
  • Egypt - Cairo
  • July 2009 to July 2010
  • June 2000 to

Boy Scout leader in Habashi scout since 1999.

Education

Bachelor's degree, فندقة
  • at Alexandria University
  • May 2009

Specialties & Skills

Workshop Leadership
Receptionist
Customer Service
ADOBE PHOTOSHOP
CUSTOMER SERVICE
INTERNET SOFTWARE
MICROSOFT EXCEL
MICROSOFT POWERPOINT
MICROSOFT WINDOWS XP
MICROSOFT WORD
RECEPTIONIST

Languages

Arabic
Expert
English
Expert
German
Beginner

Training and Certifications

الاسكندرية (Training)
Training Institute:
جوته
Date Attended:
June 2003
Duration:
48 hours

Hobbies

  • قائد كشافة
    اتمام عدة معسكرات استكشافية فى مصر بنجاح المساهمة فى خدمة ذوى الاحتياجات الخاصة وعمل معسكرات لهم