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shady essa reyad reyad, Guest Service Agent

shady essa reyad reyad

Guest Service Agent·Le Meridien Cairo Airport

Egypt

Master's degree, The Degree Of Mini Master In Business Administration

Work experience

Total years of experience: 16 years, 7 months

Guest Service Agent

October 2013 - Present

Le Meridien Cairo Airport

Cairo, Egypt

October 2013 - Present

Guest Service Agent

Company industry:
Hospitality & Accomodation
Job role:
Administration

Manager

December 2012 - September 2013

Bazaar

Egypt

December 2012 - September 2013

Responsible for the Administration in Terms of Accounts, Sales and Purchases

Company industry:
Hospitality & Accomodation
Job role:
Management

Presenter

July 2010 - December 2012

QNET LTD.

Cairo, Egypt

July 2010 - December 2012

Presenter have Experience of arranging Presentation Conferences and International Events.

Company industry:
Marketing
Job role:
Marketing and PR

Sales Representative & Customer Service

April 2010 - December 2012

QNET LTD.

Cairo, Egypt

April 2010 - December 2012

1- I work as an Independent Representative for the Company.

2- Customer Service

3- I work as Presenter in a Conferences .

4- Team Leader of Group of Sales Representatives .

5- arrange Local & International Conferences .

Company industry:
Marketing
Job role:
Sales

Site Engineer

November 2009 - November 2010

MAG Consulting

Cairo, Egypt

November 2009 - November 2010

Site Engineer in Etisalat Huawei Project, Mobinil IP Access Project.

Company industry:
General Engineering Consultancy
Job role:
Civil Engineering

Education

8. from Wales International University, This in

April 2013

April 2013

Master's degree, The Degree Of Mini Master In Business Administration

United Kingdom

GPA (percentage): 88%

GPA (percentage): 88%

B.Sc. Communications Engineering

May 2009

May 2009

Bachelor's degree,

Egypt

Skills

Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
Communication Systems
Expert
Communication Systems
Expert
Electrical Engineering
Expert
Electrical Engineering
Expert
driving cars
Expert
driving cars
Expert
Site Telecom Engineer
Intermediate
Site Telecom Engineer
Intermediate
human development coach
Expert
human development coach
Expert
Senior Network Marketer
Expert
Senior Network Marketer
Expert
leadership
Expert
leadership
Expert
Good knowledge in planning & organizing
Intermediate
Good knowledge in planning & organizing
Intermediate
Ability to understand and deliver the visual strategies for different brands.
Intermediate
Ability to understand and deliver the visual strategies for different brands.
Intermediate
Ability to apply sound brand principles to projects and campaigns
Intermediate
Ability to apply sound brand principles to projects and campaigns
Intermediate
Excellent presentation skills
Expert
Excellent presentation skills
Expert
Team Work
Expert
Team Work
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
Communication Systems
Expert
Communication Systems
Expert
Electrical Engineering
Expert
Electrical Engineering
Expert

Languages

English
Intermediate
Arabic
Expert
German
Beginner

Memberships

نقابة المهندسيين المصرية

عضو

September 2009

Training and Certifications

Certifications
. successfully completed comprehensive in Business Administration
Cairo University
Mar 2013 - Apr 2013
5EEE
Telecom Egypt
Jul 2008 - Jul 2008
TQM Total Quality Management awarness training course
BCI EGYPT
Apr 2013 - Apr 2013
CDMA
Cairo University
Aug 2009 - Sep 2010
available
GLB III
Nov 2011 - Nov 2011
available
ISB VI
Jun 2012 - Jul 2012

Recommendations

marianne refaat refaat abass mikhael

Nov 2012

Nov 2012

sales representativePartner

shady has many skills like leadership , team work , good listener and helpful

Hobbies

  • Reading , Driving & Travelling