Shady Fakhrey Alseyouri, Receptionist

Shady Fakhrey Alseyouri

Receptionist

Hotel Holiday

Location
Jordan
Education
Bachelor's degree, in hotel management
Experience
2 years, 7 Months

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Work Experience

Total years of experience :2 years, 7 Months

Receptionist at Hotel Holiday
  • Egypt - Alexandria
  • February 2009 to August 2011

Receptionist Job Responsibilities:

Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.

Receptionist Job Duties:
•Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
•Directs visitors by maintaining employee and department directories; giving instructions.
•Maintains security by following procedures; monitoring logbook; issuing visitor badges.
•Maintains telecommunication system by following manufacturer's instructions for house phone and console operation

Maintains safe and clean reception area by complying with procedures, rules, and regulations.Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
•Contributes to team effort by accomplishing related results as needed.

Receptionist Skills and Qualifications:

Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management

Education

Bachelor's degree, in hotel management
  • at High Institute For Tourism And Hotels In Alexandria Egoth
  • November 2005

The hospitality industry is a broad category of fields within service industry that includes lodging, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry. The hospitality industry is a multibillion-dollar industry that depends on the availability of leisure time and disposable income. A hospitality unit such as a restaurant, hotel, or an amusement park consists of multiple groups such as facility maintenance and direct operations (servers, housekeepers, porters, kitchen workers, bartenders, management, marketing, and human resources etc.). Usage rate, or its inverse "vacancy rate", is an important variable for the hospitality industry. Just as a factory owner would wish a productive asset to be in use as much as possible (as opposed to having to pay fixed costs while the factory is not producing), so do restaurants, hotels, and theme parks seek to maximize the number of customers they "process" in all sectors. This led to formation of services with the aim to increase usage rate provided by hotel consolidators. Information about required or offered products are brokered on business networks used by vendors as well as purchasers. In looking at various industries, "barriers to entry" by newcomers and competitive advantages between current players are very important. Among other things, hospitality industry players find advantage in old classics (location), initial and ongoing investment support (reflected in the material upkeep of facilities and the luxuries located therein), and particular themes adopted by the marketing arm of the organization in question (for example at theme restaurants). Also very important are the characteristics of the personnel working in direct contact with the customers. The authenticity, professionalism, and actual concern for the happiness and well-being of the customers that is communicated by successful organizations is a clear competitive advantage.

High school or equivalent, High School
  • at Victoria College, Alexandria
  • June 1998

Notable alumni Andre Aciman Andreia Sanad Abd Al-Ilah, Crown Prince of Iraq Adnan Pachachi Ahmed Ramzy Charles Issawi Edward Said Mazen Zamzam Edward Atiyah George Antonius Gilbert de Botton Hussein I of Jordan Adnan Kashoggi Michael Francis Atiyah Omar Sharif Osman Selaheddin Osmanoğlu Patrick Atiyah Ra'ad bin Zeid Ramzy Ezzeldin Ramzy Sammy Sheik Simeon II of Bulgaria Youssef Chahine Zaid Al-Rifai Zaid Ibn Shaker The Loyal Victorians Bond is a fresh union of Victoria College graduates, founded on July 27, 2011, by a group of Class '11 graduates as a movement initiated in the hopes to, strengthen the bonds between all Victoria College students, widen their intellectual, social and behavioral capacities, and bring back the well earned fame and history our dear school had been missing for a notable period of time. Nowadays, there are about 60 members, have joined the Loyal Victorians, of 4 different graduated Classes, Class' 11 as founders, Class '12, Class' 13, Class '14 And Class '15. Mission To involve our school’s teaching staff along with the formerly graduated Old Victorians in the process of conducting extracurricular activities; embodied via the implementation of interactive, student-centered school projects which fundamentally aim to expand the students’ capacities and instill the qualities of loyalty and belonging to the school. Our projects’ safe, enriching environment should precisely tackle the following objectives: Enhance the students’ engagement in their daily school activities. Develop the students’ capabilities of discovering their inner potentials. Establish connections with other communities; which serve to maximize the students’ specific skills and powers. Foster the students’ effective participation & co-interaction within the Alexandrian society.

Specialties & Skills

Receptionist
Management
Cooking
Restaurants
The rooms Internal Supervision Department
computer science
Restaurants
Assistant Chef kitchen
Storekeeper

Languages

English
Expert
Arabic
Native Speaker

Memberships

World Tourism Organization UNWTO
  • Reservation and booking technologies
  • December 2011

Training and Certifications

Computer Office 2010 (Training)
Training Institute:
International Computer Center Alexandria-(ICC)
Date Attended:
July 2010
Duration:
60 hours
Internet design networks of internal and external (Training)
Training Institute:
International Computer Center Alexandria-(ICC)
Date Attended:
September 2011
Duration:
300 hours
Computer Office 2003 (Training)
Training Institute:
International Computer Center Alexandria-(ICC)
Date Attended:
May 2004
Duration:
60 hours
Computer Office 2007 (Training)
Training Institute:
International Computer Center Alexandria-(ICC)
Date Attended:
March 2007
Duration:
60 hours
Web sites designed, built (Training)
Training Institute:
International Computer Center Alexandria-(ICC)
Date Attended:
April 2012
Duration:
200 hours
Installation of servers companies, hotels and construction (Training)
Training Institute:
International Computer Center Alexandria-(ICC)
Date Attended:
August 2014
Duration:
200 hours
Computer Science (Training)
Training Institute:
International Computer Center Alexandria-(ICC)
Date Attended:
April 2000
Duration:
200 hours
Training the art of the Eastern and Western cooking (Training)
Training Institute:
High Institute For Tourism And Hotels In Alexandria Egoth
Date Attended:
January 2003
Duration:
300 hours

Hobbies

  • جميع انواع الرياضة و خاصة الدفاع عن النفس و فنون القتال
  • صيانة وبرمجة الحاسب الالي
  • القراءة و التعلم والتطوير الدائم