Social Media Manager
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Total des années d'expérience :9 years, 10 Mois
• Perform research on current benchmark trends and audience preferences.
• Design and implement social media strategy to align with business goals.
• Set specific objectives and report on ROI.
• Generate, edit, publish and share engaging content daily (e.g. original text, photos,
videos and news).
• Monitor SEO and web traffic metrics.
• Collaborate with other teams, like marketing, sales and customer service to ensure
brand consistency.
• Communicate with followers, respond to queries in a timely manner and monitor
customer reviews.
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures
and blog layout).
• Suggest and implement new features to develop brand awareness, like promotions and
competitions.
• Stay up-to-date with current technologies and trends in social media, design tools and
applications.
Managing company social media platforms
• Creating and deploying social media posts on social media platforms
• Generating, editing and publishing daily posts (text, images OR video)
• Improving the engagement by keeping social media channels updated and catchy
• Creating marketing and social media campaigns for merchant aligning with company
strategies and goals
• Creative new ideas and concepts for social media content
• Monitor interaction and analytics across social media platforms
• Maintaining the publishing schedule
• Creating and editing graphics for social media posts.
• Any other assignment depending on the kind of business
Managing the social media marketing strategy.
• Execution of all social media activities.
• Updating social media profiles (Facebook - Twitter - LinkedIn - Google+ - YouTube).
• Creating and update pages (Facebook - LinkedIn - Google+ - YouTube).
• Advising about new trends.
• Creating social media campaigns and calls-to-action that drive target buyers.
• Managing the development and launch of display advertisements.
Create content such as emails, social media messages.
•Participate in planning and strategizing for inbound marketing campaign execution including content, content schedule, platforms and measurements
•Develop benchmarks and goals for each campaign and ensure they are reached.
•Learn and use inbound marketing software.
•Generate new ideas and opportunities to ensure client success.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
•Opens customer accounts by recording account information.
•Maintains customer records by updating account information.
•Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
•Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
he Higher Institute of Social Work Benha University