SHAFAYAT HOSSEN SHUMON

• Leading technical operations for the Color Fest project, ensuring 100% uptime for automated dispensers.
• Overseeing maintenance of COROB (F70), Fast & Fluid Management ( X-Smart), Par Enterprise (SQL, SQS,
SQC and SQE Series) and ALFA DeskMaster units across multiple depots.
• Expertly managed the lifecycle of ALFA DeskMaster Dispenser units, focusing on routine preventative
maintenance to minimize depot downtime.
• Lead technical operations for Tint-Ting machines, ensuring 70% active machine utilization.
• Achieved a 70% recovery rate on old dues and 10% annual sales growth.

• Managed the end-to-end installation and maintenance of over 80+ automatic tinting units across various
dealer points.
• Provided technical expertise in hardware and software troubleshooting for industrial mixing equipment.
• Analyzed market data and monitored dealer performance, resulting in a 20% increase in sales for base and
colorant products.
• Conducted regular service audits and preventative maintenance to minimize equipment downtime.
• Managed installation and maintenance of 10+ new automatic tinting and gyro shaker machines.
• Conducted technical training for dealers on hardware and software troubleshooting.
• Managing machine inventory, spare parts, and import-related documentation while optimizing stock levels
across all depots.
• Successfully achieved a 40% recovery rate on outstanding dues.
• Providing high-level technical training and troubleshooting support to dealers and on-site technicians.

• Delivered expert on-site technical support for color mixing systems and provided solutions for complex
mechanical issues.
• Provided on-site and remote technical support for color tinting machines.
• Built and maintained strong relationships with distribution points to ensure brand loyalty and service
satisfaction.
• Streamlined the distribution process for machine spare parts, reducing response time for repair requests.
• Managed distribution points and dealer relationships.

Sales & Collection Monitoring.
Follow up the Sales person to achieve the target.
Ensure the sales person work in the market.
Contracting with dealer to collect product order and ensure the money deposit Slip.
Check merchandising of product in shop.
Visit Doctor to sales our product.

Sales & Collection Monitoring.
Follow up the Sales person to achieve the target.
Ensure the sales person work in the market.
Contracting with dealer to collect product order and ensure the money deposit.
Check merchandising of product in shop.
Collecting Smoker list who take another brand.
Arrange program to give free sample.