Technical support
Extensya
Total des années d'expérience :1 years, 8 Mois
-Troubleshooter for Computer Networks.
-Troubleshooter for Wi-MAX and VOIP Technologies.
-Dealings with Analog Telephone Adapter, Linksys,
IP Phones, Eyebeam Soft Phones and others VOIP Devices
-Dealing with TCP/IP-OSI Model Layers, SMTP,
Firewalls, Browsers and others.
-Modems, Routers, Access Points, Switches Configuration.
-Broadband Network Experience.
-Dealing with Ticketing System.
- Dealing with Motorola (CPE I 755) In Door & Out Door Units.
Out-Side Plant Operation
-Dealing with OSP tools (MDF, Cabinet) & Cabling.
-Work Conditions: 80% Office, 20% Outside.
-Reporting the Network Faults.
Computer Networks & ADSL ( Modems, Routers, Wi-Fi )
-Dealing with ADSL services.
-LAN, WAN, WLAN troubleshooting.
-Dealing with (Access point, Switches, Routers, and other networks devices).
-Modems Configuration & Software.
-Monitoring Noise Margin & Attenuation.
-Reporting Modems Faults.
-Customer Services (Technical Support )
-Dealing UTP cables, RJ 45, Wall plates, Cabinets.
-Security configuration of WPA, WEP, SSID.