IT Manager
NetMarka.Net
Total years of experience :11 years, 8 Months
Developed and implemented business plan and annual budget, and manage all aspects of
operations (sales, business development, strategic alliances, marketing, finance, customer
service, product development, professional services).
Created strategic marketing strategy for Companys products and services.
Develop and maintain valuable business relationships with key clients/constituents.
Direct company operations emphasizing business development.
Provide guidance, direction and support to team members
Assess alternative scenarios by identifying outcomes and returns
Recommend course of action by assessing alternate scenarios in relation to organizational
goals.
Design and implementation of start-up operation and project team management
Creation and maintenance of project work plans and required project deliverables
Creation and assembly of books, material, reference manuals, supplies and equipment for
training, courses and projects
Determine internal and external customer needs and requirements, and project pricing
through specifying the research needed to obtain market information
Responsible for all IT related work for clients
Proficient in handling multiple simultaneous projects and meeting deadlines effectively.
Prepare outlines of instructional programs, training schedules and established course
I am managing all I.T Supports
• Responsible for the Network System of the Protector’s IT Department.
• Managing the Sales Department from manual sales progress to computerized sales
progress.
• Responsible for the whole incoming(in-house) sales call records.
• Responsible for the Quick action on customer queries and calls.
• Find out the day to day status of customer queries and calls from sales and working(in
house sales) staff.
• Responsible for the daily closing of the computerized sales progress register.
• Responsible for the meeting with clients and vendors(on phone or some time site visit) to
solve their needs.
• Managing the sales team and divide them in area-wise to fulfill the needs of clients and
customer's on urgent basis( Later on that team was still on long term basis)
• Responsible for to solve the whole sales department queries and problems and discuss with
the Managing Director if any.
• Providing installation and maintenance for desktop application as well as others
applications accordance to the user’s requirements