Technical Support Manager
House Of Development
مجموع سنوات الخبرة :12 years, 6 أشهر
Oct 2000 - Present House Of Development.
Technical Support Manager Jeddah, Saudi Arabia.
Company Profile: House of Development (HOD), a Saudi Arabian private entity was founded in Jeddah in 1994 to offer ERP Software solution. In 2004 HOD became an independent software vendor (ISV) to provide solutions to transform signatories from signing paper documents to signing reviewed digital document.
☑ A professional with 13 years of experience in the field of Oracle Database Administration, Oracle WebLogic, VMware, Exchange, Linux and Windows
☑ Implementation of High Availability solutions with Oracle 11g/10g RAC, Physical and Logical Standby Databases (Data Guard).
☑ Experience in both Cold Backup and Hot Backup duties using RMAN
☑ Supported the development staff in implementing the database objects.
☑ Experience in Maintaining Oracle WebLogic Server, on Oracle OLE and Windows 7 / 2008 setting up the Development, Testing, Staging and Production environments.
☑ Implemented automated procedures for deployment, configuration, startup, and shutdown procedures of services, tools, application servers.
☑ Experience in both Clustered and non-Clustered environments.
☑ Experience in Windows VPN and Remote Desktop Service.
☑ Experience in Exchange Server 2010 and 2013
☑ Outlook Web Access including configuration, permissions, and forms based authentication and SSL Configuration.
☑ Created and deployed new virtual machines
(Microsoft Windows Server and Red Hat Linux) through VMware
templates.
☑ Experience in Dell Servers installation