shahanie sorongon, Customer Service and Sales Representative 11

shahanie sorongon

Customer Service and Sales Representative 11

Teletech

Location
Philippines
Education
Bachelor's degree,
Experience
16 years, 1 Months

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Work Experience

Total years of experience :16 years, 1 Months

Customer Service and Sales Representative 11 at Teletech
  • Philippines
  • My current job since April 2008

Assisting customers with their cellphone bills, fixing mobile phone issue and providing world class customer service experience that customer needs.

Education

Bachelor's degree,
  • at West Visayas State University
  • March 2008

On the Job Training : June 18- September 15, 2007 600 hrs. Practicum The Centennial Resort and Convention Center Marikudo St. , Alta Tierra April 1- May 10, 2007 400 hrs. Practicum Boracay Regency Resort Boracay, Malay, Aklan July 16- September 16, 2006 100 hrs. Pre-Practicum Punta Villa Resort Hotel Sto. Niño Sur, Arevalo,Iloilo City Nov.2005-March 2006 100 hrs. Pre-Practicum Riverhive Restaurant Gen. Luna St. , Iloilo City July 2005- October 2005 100 hrs. Pre-Practicum City Corporate Inn Rizal Corner Guanco St. Iloilo City November 2004- March 2005 100 hrs. Pre-Practicum WVSU Cafeteria La Paz, Iloilo City Trainings in Customer Service and Sales: Flexpay Training(Account training) Bronze Training ( Another account Training (Postpaid Account) Gen Care Training ( Account Training as General Care Representative) Sales Training

Specialties & Skills

Customer Service
Customer Service

Languages

English
Expert

Memberships

none
  • none
  • April 2008

Training and Certifications

Customer Service and Sales (Training)
Training Institute:
Teletech
Date Attended:
April 2008