Benefits Operation Administrator
Alights Solution
Total des années d'expérience :14 years, 0 Mois
•Maintain the payrolls of the employees
•Handle the employees’ contributions
•Replying to the employees’ queries raised through the First Line Contacts
•Auditing the work done by other team members
•Preparing the monthly/quarterly financial reports
•Collaborating with different teams
•Collaborating with the client and its trust which takes care of the employees’ payment
•Training other teams and new joiners on the client
•Doing deep research to find out the main cause of a conflict, if any arises
•Sending daily production report to the team.
•Audit the health insurance claims
•Audit the auditors internally
•Sending daily production and quality reports to the team
•Preparing monthly reports
•Conducting the Policy Knowledge Test in the team
•Resolving the team members’ queries related to the policy and training the team time to time
•Organizing fun activities in the team.
Analysis of various types of conflicts in Corporate Sector and in the Society. Then finding and providing a resolution thereof.