Shahbaz Abdullah, Sales Manager

Shahbaz Abdullah

Sales Manager

Upgrad Education Pvt Ltd

Location
India - Greater Noida
Education
Master's degree, Marketing
Experience
8 years, 2 Months

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Work Experience

Total years of experience :8 years, 2 Months

Sales Manager at Upgrad Education Pvt Ltd
  • India - Noida
  • My current job since July 2023

1. Developing and implementing strategic sales plans to achieve company goals and objectives.
2. Leading and motivating sales teams to meet or exceed sales targets.
3. Recruiting, training, and coaching sales representatives to enhance their skills and performance.
4. Establishing and maintaining strong relationships with key clients and partners.
5. Analyzing sales data and market trends to identify opportunities for growth and improvement.
6. Collaborating with other departments, such as marketing and product development, to ensure alignment and support for sales initiatives.
7. Monitoring and evaluating sales team performance, providing feedback, and implementing corrective actions when necessary.
8. Developing pricing strategies and negotiating contracts with clients.
9. Conducting regular sales meetings and performance reviews to keep the team informed and engaged.
10. Staying updated on industry developments and best practices to maintain a competitive edge.

team leader sales marketing at DataTrained Education Pvt Ltd
  • India - Noida
  • November 2020 to July 2023

1. Leading and motivating a sales team to achieve or exceed sales targets and objectives.
2. Providing coaching, training, and support to sales representatives to enhance their skills and performance.
3. Setting clear sales targets and KPIs for individual team members and monitoring their progress.
4. Developing and implementing sales strategies and tactics to maximize revenue and profitability.
5. Conducting regular performance evaluations and providing constructive feedback to team members.
6. Assisting in the recruitment and onboarding of new sales team members.
7. Managing sales pipelines and forecasting sales projections accurately.
8. Collaborating with other departments, such as marketing and product development, to support sales initiatives and campaigns.
9. Resolving customer complaints or issues escalated by the sales team in a timely and effective manner.
10. Keeping abreast of industry trends, market developments, and competitor activities to identify opportunities and challenges for the sales team.

key accounts manager at Shine Learning
  • India - Gurgaon
  • October 2019 to September 2020

1. Developing and maintaining strong relationships with key clients to understand their needs and goals.
2. Serving as the main point of contact for key accounts, addressing their inquiries, concerns, and requests promptly and effectively.
3. Collaborating with internal teams, such as sales, marketing, and product development, to ensure alignment with key account strategies and objectives.
4. Developing and implementing strategic account plans to grow revenue and expand business opportunities with key clients.
5. Identifying new business opportunities within existing key accounts and pursuing upselling or cross-selling opportunities.
6. Negotiating contracts and agreements with key clients, ensuring favorable terms and conditions for both parties.
7. Monitoring account performance and tracking key metrics to assess customer satisfaction and identify areas for improvement.
8. Providing regular reports and updates on key account activities, sales performance, and market trends to management and stakeholders.
9. Managing and resolving conflicts or issues that may arise with key accounts, striving to maintain positive relationships and customer loyalty.
10. Staying informed about industry trends, competitive landscape, and market developments to anticipate challenges and capitalize on opportunities.

sales officer at Finance House PSJC
  • United Arab Emirates - Dubai
  • February 2018 to July 2019

Brand Building, Sales Promotion, Target Potential Market, B2C sales, B2B sales, Brand Positioning, Buliding long term client relationship, After sales Follow up.

Senior Marketing Executive at Delwan Qatar
  • Qatar - Doha
  • February 2015 to February 2017

Market Targeting : Targeting the market based on potential clients and prospects.
• Market Research: Researching the market for a better impact of future and existing products and evaluating the results and thereafter framing sustainable marketing strategies.
• Digital Marketing : Framing action plan for online Marketing, increasing company's reach to the existing and potential clients via different Social media platforms, different professional networks and different websites while doing SEO (Search Engine Optimization) and SEM (Search Engine Marketing), Google AdWords and Google Analytics .
• Negotiation : Having dialogues with several clients and partners to reach a final conclusion on which both parties agree.
• Customer Relationship Management : Working on different strategies for building healthier relations with existing clients and future potential prospects.
• Brand Development & Management : Creating brand value and impression in the market and on the minds of existing clients and prospects.
• Team Management : Managing the teams connected to an event and working closely in delivering high performance.

Education

Master's degree, Marketing
  • at Aligarh Muslim University
  • June 2014

First Division

Specialties & Skills

Generating Revenue
Leadership
Strategic Negotiations
Strategic Thinking
Strategic Sales & Marketing
Triple C, MS-Office & Internet, SPSS 18.0, Tally ERP 9, C++, Familiar with Windows & Mac OS, Linux.
Google AdWords
Google Analytics
MS Office
Google AdWords
Google Analytics

Social Profiles

Languages

English
Native Speaker
Hindi
Native Speaker
Urdu
Native Speaker
Arabic
Intermediate
Malayalam
Intermediate

Training and Certifications

Building Digital Transformation Strategies (Certificate)
Date Attended:
January 2024
Strategic Negotiations (Certificate)
Date Attended:
September 2023
Strategic Thinking (Certificate)
Date Attended:
September 2023
Time and Productivity Management (Certificate)
Date Attended:
August 2023
Workplace Emotional Intelligence (Certificate)
Date Attended:
August 2023

Hobbies

  • Interact With New People, Making Friends and Socialize, Playing Cricket.
    College Captain.