Analyst Software Engineer
Afiniti
مجموع سنوات الخبرة :5 years, 1 أشهر
• Afiniti pairs customers with contact centre agents for improving business and customer experience. A McKinsey & Company, Huawei, Avaya & Cisco partner. Natively integrated with Huawei & Avaya.
• System integration and deployment of Afiniti's product with client's telephony environment.
• Worked with IP telephony platforms - Huawei IPCC, ININ and Cisco UCCE 11.5.
• System integration and testing (QA) in internal test labs. Bug identification/reporting/resolution.
• System understanding of how various component communicate (APIs, Services/Apps, DB etc).
• Build testing, deployment and upgrades (in coordination with other teams)
• Technical support 2 for Pakistan Telecommunication Company Limited (PTCL).
• Worked on testing/deployment of China Mobile and Shaw Communications.
• Problem solving, research and communication skills.
• Technical and business data analysis, technical documentation and presentations.
• Make sure that internal testing labs are working via coordination with other teams.
• Conducting trainings and presentations. Helping anyone anytime.
• Worked with Regex, incorporated it into Ms Excel as a function.
• Worked with SQL/MySQL databases.
• Technical Documentation: Ms Word, PowerPoint, Excel, Power BI, Confluence, Sequence Diagrams.
• Worked with Linux CLI, Networking, Virtual Machines, Remote work.
• Notable Company Clients: Verizon, UHG, Caesars Entertainment, China Mobile, O2, Sky, T-Mobile USA, Virgin Media
• Backend Web Development.
• Javascript, Node, Express, Nest.
• Git, MongoDB.
• Technical Writing.
Teaching of Physics laboratory courses. Design and grading of assessment materials.
• Coordinated with Teaching Assistants (TAs) and taught approximately 40 students per week.
• Experiments Instructed:
Ø Observing Hall Effect in Semiconductors,
Ø Data Analysis with Capacitor,
Ø Measuring Plank’s Constant with a Light Bulb and
Ø Verification of de Broglie’s hypothesis by Electron Diffraction from Graphite.
Ø Also performed various other experiments. Further details at: http://physlab.org/lab-i-phy-
100200/
• Design and development of new experiments.
• Maintenance of equipment.
• Member of organising team for the 4th Regional Lab Immersion Programme.
• Made a Pulse Oximeter from given diagrams and integrated one with Arduino and LabVIEW.
• Tested Current-Voltage Converter Circuits for Photodetectors.
• Pakistan's top university (111th in QS University Rankings: Asia - 2016).
USAID Training for Pakistan Project selected 155 interns out of approx. 11000 applicants.
• Worked in Planning & Engineering Centre, continued USAID Power Distribution Program.
• Mapped 11kV electricity feeders using Esri-ArcGIS and third party Add-Ins.
• Load Flow Analyses to derive Energy Losses using DNV-GL’s SynerGEE Electric and Ms Excel.
• Worked on PC-1 (GOP Planning Commission Performa for Development Projects).
• Helped the organisation in other areas when needed.
• Appeared in USAID-TFP’s video documentary and made a debrief presentation.
• Testing, Validation, Debugging and Evaluation of various Telematics Hardware/Software products.
• We provided valuable feedback and support to other teams/departments (Tech/R&D).
• Operations were spread across Europe including UK, Germany, France, Spain and Ireland.
• Notable customers: Harrods, Siemens, British Airways, Coca Cola, Balfour Beatty, DHL and ABB.
Responsible for Teaching/Tutoring a small class of students at a community centre.
• Prepared lessons in advance and then taught them to the students.
• Managed the course and its delivery to the class as well as assessing the students' progress.
Electronics Embedded Systems (Arduino and PIC) iOS App Development Power Electronics Control Theory Communications Semiconductor Physics Professional Studies Member of Student-Staff Forum Student Member of IET Social Media Officer of Leeds PakSoc Member of Aviation Society.