Assistant Manager Bank Reconciliation, Bank
MOBILINK MICROFINANCE BANK LIMITED(MMBL)
Total years of experience :9 years, 10 Months
Job Responsibilities:
• Lead a team in ensuring accurate daily reconciliations for all financial activities, including:
• Correspondent Banks
• Merchants
• Raast Transactions
• Internal Accounts
• ATM Transactions
• UBP Transactions
• Corporate Clients
• IBFT Transactions
• General Ledgers
• Implemented end-to-end data sharing practices to keep stakeholders informed. Maintained smooth interactions with stakeholders for efficient reconciliations.
• Ensured timely processing and reporting of various transactions.
• Guided the team in preparing and presenting daily reconciliation reports with appropriate treatment to Relevant stakeholders.
• Streamlined processes through identifying deficiencies and implementing effective changes
• Identified and implemented process improvements to reduce reconciliation time and costs.
• Identified opportunities for process digitization and led the team in implementing the banks digital agenda.
• Automated manual reconciliation tasks wherever feasible, freeing up team resources for higher-value activities and analysis.
• Provided training and mentorship to operations staff on new and revised procedures, Ensured the team possessed skills and sound knowledge of GL-based reconciliations, aligning with higher management vision.
• Built strong relationships with internal and external stakeholders, fostering collaboration and communication.
• Provide support, direction, investigation and follow up to team members for Dispute Resolution, Utilize and coordinate appropriate resources to assist in bringing timely resolution of Disputes.
• Ensure complaints should be resolved within TAT, Developed and implemented strategies to minimize customer disputes through proactive approach and error prevention.
Job Responsibilities:
• Managed settlements, reconciliations, and related tasks for ADC, 1Link, and China Union Pay (CUP) cards, ensuring compliance with established procedures.
• Supervised the Dispute Resolution Team, leading efforts to ensure accurate and timely processing of disputes and minimize complaints.
• Spearheaded system development initiatives, collaborated on internal/external projects, and maintained procedural documentation to ensure adherence to regulatory guidelines and prevent audit exceptions.
Job Responsibilities:
• Oversee complete ADC 1Link & VISA Card Settlement, Reconciliation, and related departmental tasks, ensuring adherence to established procedures.
• Produce regular reports and statistics for Higher Management on a daily, weekly, and monthly basis, including EMI Trust Account reports and monthly operation reconciliation reports.
• Provide support for Dispute Resolution, complaint resolution within TAT, and performance management of reportable officers, while liaising with internal/external project teams for system development initiatives and ensuring regulatory compliance.
Job Responsibilities:
• Managed settlements and reconciliations for diverse payment networks including VISA International, UPI, 1Link, PayPak, UBPS, Avanza, Nift E-pay, Wemsol NetConnect, and e commerce/m-commerce transactions.
• Handled customer disputes and ensured timely resolution for various transactions including VISA PoS, international ATMs, PayPak, and UBPS.
• Spearheaded the implementation of new alternative delivery channels like e-commerce and m-commerce, maintaining accurate back-office reporting and updating Standard Operating Procedures (SOPs) for operational efficiency and compliance.
• Revenue Cycle Management (RCM) of the clients.
• Timely and error free medical bills entry and posting of the reimbursement received from insurances
• Communication with insurances and clients to manage the revenue cycle.
• Manage the accounts of clients (doctors).
• Follow up of claims denied by healthcare insurances by taking corrective actions as per denial codes.
• Provide signoff and report to immediate supervisor.
• Planning, supporting and administering the work of office to achieve the Targets and Goals
• Responsible to Manage inventory
• Identify, Plan, Supervise and administer the activities of the team and loaders according to the requirement of the office
• Control and monitor the office expense and take necessary action to keep then at minimum level
• Ensuring safe custody and required maintenance of company assets, stocks and machines.
• Ensure 100% execution of order booked by sales team on daily basis.
• Invoicing clients and delivering stock with the help of team members.
• Motivating, organizing and encouraging teamwork within the workforce to ensure set productivity targets are met.
• Producing regular reports and statistics on a daily, weekly and monthly basis and their timely report to CEO.
• Timely brief and update seniors on issues which may cause any problem.