شهد فراج, Marketing Assistant

شهد فراج

Marketing Assistant

Skyline University

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Accounting,Banking
الخبرات
14 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 6 أشهر

Marketing Assistant في Skyline University
  • الإمارات العربية المتحدة - الشارقة
  • أشغل هذه الوظيفة منذ أغسطس 2014

*Maintaining effective filing and record management system with database required support services.
*Receiving and accommodating students and making registrations.
*Co-ordination of visa processing of students.
*Handling both, callers and visitors.
*Participation in carrier fares and Exhibitions.

Accounts Assistant في aafaq
  • الإمارات العربية المتحدة - دبي
  • يونيو 2013 إلى يوليو 2014

*Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.
*Responsible of DED project, as in all entries, cash and cheque daily collections.
*Responsible of WPS project, as in all entries, Bank account transfers and cheque issuing.
*Prepares payments by verifying documentation, and requesting disbursements.
*Documents financial transactions by entering account information.
Corrects errors by posting adjusting journal entries and vouchers.
*Validate and cash cheques.

Customer Service Representative في awrostamani
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2009 إلى مايو 2013

*Primary point of contact with existing company customers with all customer care
*Act as client advocate facilitates problem solving through various organizational resources and functions
*Acts to expand volume and revenue base of company by creating sales leads and maintaining solid customer relationships to pursue additional business growth opportunities with existing customer.
*Provide on-the-job training for new employees.
*Doing outbound telesales and telemarketing campaigns,
*Maintain strong customer relationships by handling their enquiries,
*Request for information, questions between the company and its customers with speed and professionalism.

الخلفية التعليمية

دبلوم, Accounting,Banking
  • في Emirates Institute For Banking And Financial Studies
  • مايو 2010

Diploma in Islamic Banking which has helped me in gaining the essential skills required to work in Islamic banking, one of the fastest growing sectors in the financial world Strengthen my knowledge with modules focused on banking, finance and Islamic banking Put management theory into real practice with an exciting Business Innovation Project

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

Customer Service Skills for Frontline (تدريب)
معهد التدريب:
AWRostamani training center
QUALITY AWARENESS, (تدريب)
معهد التدريب:
AWRostamani training center
Communication Skills (تدريب)
معهد التدريب:
AWRostamani training center
Business Management (تدريب)
معهد التدريب:
AAFAQ training center
Time management (تدريب)
معهد التدريب:
AWRostamani training center
INSIGHTS Essential & Advanced Agent Skills Training (تدريب)
معهد التدريب:
AWRostamani training center
Risk management (تدريب)
معهد التدريب:
AAFAQ training center
Negotiation Skills (تدريب)
معهد التدريب:
AWRostamani training center
Active Listening Skills (تدريب)
معهد التدريب:
AWRostamani training center