Shahd Fattouh, Guest Relations And Receptionist

Shahd Fattouh

Guest Relations And Receptionist

Fairmont Towers Heliopolis

Location
Egypt - Cairo
Education
Bachelor's degree, Public Relations And Ad Sector
Experience
0 years, 9 Months

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Work Experience

Total years of experience :0 years, 9 Months

Guest Relations And Receptionist at Fairmont Towers Heliopolis
  • Egypt - Cairo
  • October 2016 to June 2017

1. Responsible Of All Guests Especially VIP'S.
2. Meet & Greet The VIP Guests.
3. Collecting Guests's Feedback & Concerns And Reporting Them To The Management.
4. Checking In & Out All Guests Especially VIP'S.
5. In Room Check In For The VIP Guests.
6. Checking The Daily Reports, Follow Up And Do Investigation If Needed.
7. Do The Inspection.
8. Checking VIP Arrivals, Guest In-House & Departure Reports On Daily Basis.
9. Completing The Daily Reports & Sending Them To The Management On Daily Basis.

Education

Bachelor's degree, Public Relations And Ad Sector
  • at Mass Communication Department- Faculty Of Arts- Ain Shams University
  • August 2015

Specialties & Skills

Systematic
Accuracy
Team Player
Computer Skills
Language Skills
ADVERTISING
CONFERENCES
LANGUAGES
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT POWERPOINT
MICROSOFT WORD
ORGANIZATIONAL SKILLS
PHOTO EDITING
PRESENTATION SKILLS

Languages

Arabic
Native Speaker
French
Intermediate
English
Expert

Memberships

Ain Shams University
  • Organizing & P.R Work Plus Making Campaigns
  • October 2013

Training and Certifications

Appreciation Certificate For Winning The Second Place For My Graduation Project In ASU Festival (Certificate)
Date Attended:
June 2015
Appreciation Certificate For Organizing ASU Graduate Studies Conference (Certificate)
Date Attended:
April 2015

Hobbies

  • All Media Work.
    Such As Preparing For An Interview With Celebrity Then Doing It Like Dr. Essam Sharaf The Previous Prime Minister. Press Report For The College. Think About Campaign Idea Then Start Preparing And Making With The Team, Preparing And Organizing Events.
  • Discovering New Social Media Sites And Start Dealing.
    I Have Account On Every Social Media Website Discovered & Signed Up By My Own.
  • Knowing New People And Teamwork.
    In College Activities All Depend On Teamwork Such As Organizing The Annual International Conference For The Graduate Studies & Research "Outdoor Organizing Team With VIP", ASU Mass. Com. Projects Festival With VIP Attendees. Besides Making Ad & Media Campaigns With Full Marketing Research & SWOT Analysis & All Types Of Ads In A Full Presentation.
  • Reading Novels In Both Arabic And English.
    Especially In History & About Celebrities Biography That Documented Their Life And Achievements In Life Then Watching Their Movies If Found.
  • Translation.
  • Traveling.
    Both Indoor & Outdoor.
  • Drawing.
    A Years Ago, I Used To Draw Fashion Designs.