Shaheeda Banu, Secretary

Shaheeda Banu

Secretary

Focus Softnet FZ LLC - Dubai UAE

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Computer Applications
الخبرات
6 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 4 أشهر

Secretary في Focus Softnet FZ LLC - Dubai UAE
  • الإمارات العربية المتحدة - دبي
  • يونيو 2013 إلى سبتمبر 2019

 Receive calls evaluate and forward to the respective person or answer accordingly
 Managing documents from the branches for signature of Group CFO and Group President i.e. Agreements, legal documents etc.,
 Responsible to register the support calls in the Focus CRM, handle the customer and refer tech. quarries to the tech. executive. Respond to the sale enquiry through email or calls and intimate the respective team.
 Send Courier (Documents & Shipments) to the branches worldwide through Air, Land & Bus Transport. And Obtaining COO from chambers of commerce whenever necessary.
 Coordinating with the Sales & Tech. dept. in preparing Sales Order, Invoice, Receipt in Focus Software and printing agreements etc.,
 Applying Medical Health Insurance, Travel Insurance, Motor insurance, Building Insurance & Renewal process.
 Preparing Offer Letters of all new employees based on the branch etc., and collecting documents for visa process. And Maintaining the docs & records of all Branches of UAE.
 Applying New visas, visa renewal, immigration salary certificate and other legal required certificate and documents in the Free zone portal.

الخلفية التعليمية

بكالوريوس, Computer Applications
  • في ACE Computer InstituteSpeedstar Computer Institute
  • يناير 2008

courses: Typewriting Junior & Senior Grade from the Government Technical Examination •Attended ISO 9001:

ماجستير,
  • في Annamalai University
  • يناير 2007

from

الثانوية العامة أو ما يعادلها,
  • في Annamalai University
  • يناير 2000

in

بكالوريوس,
  • في Annamalai University
  • يناير 2000

in

Specialties & Skills

ISO 14001
Microsoft CRM
Smart Clients
ERP CRM
ANALYSIS
ASSETS RECOVERY
BUSINESS PROCESS
CONCEPT DEVELOPMENT
CONSULTING
CUSTOMER RELATIONS
CUSTOMER SATISFACTION

اللغات

الانجليزية
متمرّس
الهندية
متمرّس
الأوردو
متمرّس