ساحل محمد رفيق شاه

• Lead HR operations across UAE, KSA, and Qatar for industrial and crane service
operations.
• Manage end-to-end recruitment, onboarding, payroll processing, and HR policy
compliance.
• Coordinate manpower mobilization and deployment for multiple project sites.
• Handle employee grievances, disciplinary actions, and ensure alignment with local labor
laws.
• Maintain employee records, conduct exit interviews, and assist in compensation reviews.

• Assist with all internal and external HR related inquiries or requests.
• Lead and direct the HR Admin team to deliver a comprehensive HR/Admin service to the project function.
• Processing of recruitment & hiring of manpower from Local/Overseas and termination cases of employees as necessary, following all HR processes and procedures.
• Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts.
• Conduct orientation programs for new employees to explain policies, procedures, benefits and other employment conditions.
• Deal with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision-making skills.
• Assist with payroll and ad-hoc HR projects.
• Ensure systems are set-up and updated to reflect current employee base, including wages, benefits, sick and vacation time in line with contracts.
• To work with the Project Directors/Managers on the administration of the annual staff survey.
• Ensure that any company benefit programs i.e. medical care, service benefits, bonuses etc., are managed.
• Assist in planning, developing and administering Training and Development programs using Performance Management Tools, annual survey and certification/standard.
• Resourcing all facilities & supply for project requirements

• - Managed HR functions for KNPC and KOC projects including recruitment and site
support.
• - Administered payroll, handled visa processing, and ensured policy compliance.
• - Oversaw administrative activities and camp management for over 1000 workers.

Participating in Recruit, screen, interview, hire and terminate employees as necessary, following all HR processes and procedures.
Control entire facility management expenses.
Manage and mange external vendor relations within Operations Department. Administering new employment assessments.
Serving as a point person for all employee’s questions.
Maintains employee’s data in master list system.
Maintaining records related to grievances, performance reviews, and disciplinary actions.
Maintain and ensure to update all employee’s file records.
Processing payroll, which includes ensuring vacation and sick time are tracked in the system.
Preparing various reports for HR & ADMIN manager.
Processing incoming mail of HR & ADMIN.
Setting appointments and arranging events and meetings as per company policy.
Prepares meeting materials and assists with the development of PowerPoint presentations.

• - Lead shutdown HR support for Jazan Refinery under Saudi Aramco.
• - Managed onboarding, work permits, and site HR logistics.

• - Managed HR operations for the Lucknow Metro Rail project.
• - Handled staff mobilization and local compliance.

Overall responsibility for end to end execution of engagement initiatives viz. Employee Engagement Survey & subsequent action planning.
Overall administration of Location Suggestion Scheme.
Contribution towards improvement in engagement levels by implementing various Corporate Level as well as Location level policies and initiatives.
Assist the Management / HR Head in various interventions related to change management at Location level aimed at maintaining higher retention levels, healthy relationships at Shop floor etc. Executives as well as Manager grade.
Framing and rolling out the Annual Training Calendar and its implementation.
Training Effectiveness Measurement and necessary action for improvement.
Ensure 100% goal setting for all Employees as per the Organization policies.
Timely completion of the Performance Appraisal Process as per the Corporate guidelines.
Responsible for the smooth operation, sustenance, and management of the Rewards and Recognition Programs at the Location Level
Responsible for creating vendor relationship spreadsheets that were given to management each week.
Assisted in organizing and executing the annual vendor audits.
Responsible for finding valuable information in vendor agreements and pointing that information out to management.
Maintain entire projects operational support.

Project Management- Assist Project Manager in all site operation.
Resourcing all facilities & supply for project requirement.
Lead and direct the Human Resource team to deliver a comprehensive HR service to the project function.
Reward advice and support employees on company benefits.
Policy & procedures implementation of new HR policies, procedures and processes.
In conjunction with the Head of HR at Project site, ensure all company policies and procedures are up to date in line with current employment law and managers are up to date with changes to any policies.
Deal with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills.
Managing priorities between casework and projects.
Recruitment- Local hiring & mobilization of manpower.
Liaise with all vendors for overall admin requirement (Manpower, Camp facilities, transportation, and other FAT related matters)
Lead the HRD teamwork.
Timesheets summary report & liaise with payroll team.
Timesheets for Manpower Supply (Reports, Summary, Approval & distribution to Suppliers).
Maintain employee records and files in order for ease of reference (soft and physical copies of the records).
Stationery/office supplies & consumable materials.
Petty Cash management.
Invoice verification (submitted by Suppliers/ Vendors).
Supplier/Vendor matters (liaise for registering, interview/testing of candidates, mobilization plan).
Account Management: Report to management regarding the finances of establishment.
Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
Prepare forms and manuals for accounting and bookkeeping personnel, and direct their work activities.
Establish tables of accounts, and assign entries to proper accounts.
Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs.
Analyze daily banking transactions and journal entries.
Prepare monthly sales reports into excel spread sheet for analysis.
Verify and reconcile contracts, orders, and vouchers, and prepares reports to substantiate individual transactions prior to settlement.
Reviews, investigates, and corrects errors and inconsistencies in financial entries, documents, and reports.

Employee Relations - Managing absence, disciplinarians, grievances, sickness etc.
Training - Implementing the training and development agenda; identify areas that need attention and improvement.
Leave Management -In charge for arranging Leave for all the employees transferred in Project with compliance of the company policy and the employee’s entitlement.
Measure employee satisfaction and identify areas that require improvement.
Camp management- Room allocation, occupancy record, liaises in camp operation, food/menu inspection, camp rules & regulations, etc.
Conduct surveys of camp residents and address residents issues.
Manage Camp Contractors and ensure that services provided are in line with applicable standards.
Liaise with Maintenance Manager/Supervisors regarding maintenance issues, schedules and programs.
Audit and report on camps asset inventories.
Transportation management.
Consumable supply management to ensure proper & enough supply for project needs.