shaheen شيخ, Resrvation and customer service officer

shaheen شيخ

Resrvation and customer service officer

Dunes Hotel

البلد
عمان - مسقط
التعليم
بكالوريوس, B.A in English
الخبرات
13 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 1 أشهر

Resrvation and customer service officer في Dunes Hotel
  • عمان - مسقط
  • أشغل هذه الوظيفة منذ مايو 2011

Reservation Assitance, Reception customer service relation

Admin and co-ordinator في Bm
  • عمان
  • يونيو 2017 إلى سبتمبر 2018

Admin and Document controlled

Administration في BM Enterprises Company
  • عمان
  • مارس 2017 إلى يناير 2018

Worked as Administrator and document Controller almost 1 year in the company.

Guest Service Officer في Dunes Hotel.
  • عمان - مسقط
  • أبريل 2012 إلى مارس 2017

Supervisor; Counter; Bookings;Sales

الخلفية التعليمية

بكالوريوس, B.A in English
  • في Mahatma College of Arts and Commerce
  • يونيو 1999

Specialties & Skills

Customer Service
Front Office
Excellent in work,
Hardworking, Energetic and have multiskill talent.
· Perform general data entry using SAP, MS Word/MS Excel & IDS Operating system. · Excellent telephone etiquette. · Able to work with minimum amount of supervision and on own initiative. · Comprehensive experience in managing reservations and registration processes. · Effective communication skills. · Well organized and be able to prioritize working an efficient manner. · Ability to work within a busy and demanding team environment · Carrying out large volume of filing while retaining a good level of accuracy and efficiency. · Maintaining  an effective  administration system. · Coordinating offices procedures. · Ordering and maintaining office stationery and equipment. · Processing staff payrolls, keeping  account of finances and updating staff files. · Receiving and redirecting telephone  calls. · Booking travels and accommodation for senior managers. · Updating office manuals and brochures. · Managing electronic  and printed files. · Sorting and distributing incoming post. · Typing out correspondence including letters, faxes, minutes and memos. · Making sure that information is quick and easy to locate. · Offering a warm and  friendly welcome to any visitors. · Resolving and managing queries to closure. · Good at juggling tasks and prioritizing. · Good Teaching Experience in schools.  

اللغات

الهندية
متمرّس
الانجليزية
متمرّس
العربية
مبتدئ

التدريب و الشهادات

IDS NEXT V2 (تدريب)
معهد التدريب:
hospitality training
تاريخ الدورة:
May 2012

الهوايات

  • Flower arranging.
    Love songs, singing, dancing and playing games like chess and ludo and also love traveling.