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shahnaz abdul salam, sales administration coordinator

shahnaz abdul salam

sales administration coordinator·World Fruits Centre WLL

Qatar

Bachelor's degree, computer science

Work experience

Total years of experience: 9 years, 10 months

sales administration coordinator

August 2023 - July 2024

World Fruits Centre WLL

Umm Salal Ali, Qatar

August 2023 - July 2024

Managing key account relationships with 5*Hotels, QACC( Qatar Aircraft
Catering), Qatar Duty Free, Amwaj Catering, Franchise Restaurants, Retail
markets etc
Expanding company’s business by adding new customers and developing
existing customer base.

Company industry:
1398
Job role:
Marketing and PR

Branch Sales Supervisor

May 2021 - January 2023

Ghasham International WLL

Doha, Qatar

May 2021 - January 2023

Setting goals for performance and deadlines in ways that comply with company's plans and vision

Coordinates communication with branch staffs and resolve the customer issues Monitoring employee productivity and providing constructive feedback and coaching.

Regularly review performance metrics

Company industry:
Telecommunications
Job role:
Sales

Administrative Assistant

June 2020 - November 2020

Hamad Medical Corporation

Doha, Qatar

June 2020 - November 2020

documentation works regarding corona patients discharge

ensure patient medical records are kept up to date

Company industry:
Hospitality & Accomodation
Job role:
Administration

Customer Service Representative

May 2018 - May 2020

Ghasham International

Doha, Qatar

May 2018 - May 2020

direct customer service and sales

achieving the sales target by month

resolving the customer problems and giving information

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Front Office Manager

June 2016 - February 2018

ANAAMAYA MEDICAL INSTITUTE

Kerala, India

June 2016 - February 2018

the whole responsibility of front desk and billing department

Company industry:
Medical Clinic
Job role:
Medical, Healthcare, and Nursing

Front office Executive

June 2011 - February 2012

Gulf Horizon Hotel

Doha, Qatar

June 2011 - February 2012

Dealing with reservations by phone, e-mail, letter, fax or face-to-face

Checking guests into and out of the hotel, allocating rooms and handing out keys

Welcomed each new arrival pleasan and confirmed reservations and identification. contirmed relevant guest information and payment methods to prevent fraud

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Software Trainer

February 2010 - June 2011

Professional school of Accounting

India

February 2010 - June 2011

1.Giving training in accounting softwares tally ERP9, tally 7.2, tally9.0, peachtree, quickbooksang wings accounting

Company industry:
Primary, Prep, & Secondary School
Job role:
Accounting and Auditing

customer care executive

June 2007 - January 2008

Bharti Airtel ltd

India

June 2007 - January 2008

1.Preparing invoices for the customers
2.Giving appropriate instructions to customers by mail and phone
3.Assisting seniour officer
4.Filing documentation

Company industry:
Administration Support Services
Job role:
Administration

Education

Sir Syed institute for technical Studies

May 2007

May 2007

Bachelor's degree, computer science

India

GPA (percentage): 82%

GPA (percentage): 82%

Skills

Multitasking
Expert
Multitasking
Expert
Management
Expert
Management
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Communications
Expert
Communications
Expert
Front Office
Expert
Front Office
Expert
Telephone
Expert
Telephone
Expert
teamwork
Expert
teamwork
Expert
communication
Expert
communication
Expert
Office Work
Expert
Office Work
Expert
Front Office
Expert
Front Office
Expert

Languages

English
Expert
Hindi
Intermediate
Malayalam
Native Speaker

Training and Certifications

Certifications
PGDCFA
Dec 2008

Hobbies

  • content creation, vlogging,gardening, drawing
    Since 2018 i have been working as a FIFA volunteer and attended almost all stadium inauguration ceremonies including FIFA 2022 world cup inaugural ceremony and 12 matches. Arab cup , FIFA cup world cup and many more events are in my volunteer journey as a spectator service and sustainability volunteer