Shahraz إقبال

+ Managing IT for 5 companies over 7 locations of more than 500 employees;
+ Benchmarking, analyzeing, reporting on, and making recommendations for the improvement and growth of the IT infrastructure and IT systems;
+ Managing the software development and IT product design lifecycle;
+ Managing the implementation of ERP System;
+ Defining and implementing appropriate information technologies;
+ Developing and implementing all IT policies and procedures;
+ Directing IT Department operational and strategic planning and negotiating the allocation of resources and keeping up to date on industry developments and best practices;
+ Managing IT staff, including hiring, training, conflict resolution, performance coaching and talent management;
+ Managing financial aspects of the IT Department, including purchasing, budgeting, and budget review;
+ Negotiating and administering vendor, outsourcer, and consultant contracts and service agreements;
+ Managing office systems, including centralized productivity and communication systems and centralized environments;

Projects: Fulfilling Microsoft Compliance Process; Migration to Office365 including in-House Exchange; Implementing Cloud Migration; Centralizing IT department; Implementation of IP Telephony; Developing and Implementing SOPs; Developing and Managing In-House Project Management Application, e-Contractor Procedure MS and Wathauq (DMS) and currently gathering business requirements to implement ERP System.

+ Responsible for the entire development related issues.
+ Web / Mobile application development (B2C & B2B / Internet & Intranet), enhancement, updating, maintaining.
+ Designing Web site structure and efficient user Interface.
+ Creating, managing & maintaining databases.
+ Implementing various security measures to protect website, Mobile-App & web-based applications.
+ Generating traffic analysis reports and site integrity checks.
+ Search Engine Optimization (SEO).

Projects: AHP Website, e-Prequalification System & Contractor Procedure Management System.

I've worked on:
3M MEA Websites
3M CustomerFirst
Seibel CRM

Projects:
http://www.omeir.com (Pan Arab Award Winner)
Peugeot Abu Dhabi Website (peugeotabudhabi.ae)
Fleet Management System (fms.omeir.com)
NYUAD Travel Portal (nyuad.omeir.com)
Omeir.com Control Panel
Employee Portal
Agents Portal
OTA Sales Application
OTA Payslip Management System
OTA IT Inventory System
OTA Circular Application
Omeir Holidays Packages Management System
OTA Customer Database System
OTA Corporate Profile Management System
Compass Holidays GDS Template Designing

Projects:
http://www.ectuae.com
ECTUAE.com Control Panel