Waqas Mahmood Shah, IT Infrastructure Engineer

Waqas Mahmood Shah

IT Infrastructure Engineer

Baguette Catering Services & Restaurants

Lieu
Émirats Arabes Unis - Sharjah
Éducation
Diplôme, ITIL Certification
Expérience
10 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 6 Mois

IT Infrastructure Engineer à Baguette Catering Services & Restaurants
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis juin 2021

1. Maintains information technology strategies.
2. Researches and implements technological strategic solutions.
3. Plans, monitors, and appraises job results.
4. Initiates, coordinates, and enforces systems, policies, and procedures.
5. Maintains staff training employees.
6. Maintains a safe and secure work environment.
7. Develops personal growth opportunities.
8. Conducting system audits.
9. Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
10. Recommends information technology strategies, policies, and procedures by evaluating organization outcomes.
11. Identifies problems.
12. Evaluates trends.
13. Maintains quality service by establishing and enforcing organization standards.
14. Maintains professional and technical knowledge.

IT Support Engineer à Dhafir Holdings L.L.C
  • Émirats Arabes Unis - Abu Dhabi
  • janvier 2020 à juin 2021

1. Installing, configuring hardware and software components to ensure smooth usability.
2. Troubleshooting hardware and software issues.
3. Ensuring electrical safety standards are met.
4. Repairing or replacing damaged hardware.
5. Upgrading the entire system to enable compatible software on all computers.
6. Installing and upgrading anti-virus software to ensure security at the user level.
7. Performing tests and evaluation of new software and hardware.
8. Providing support to users and being the first point of contact for error reporting.
9. Establishing good relationships with all departments and colleagues.
10. Conducting daily backup operations.
11. Managing technical documentation.
12. Windows and Linux troubleshooting.
13. CCTV installations, cabling, Network designing etc.

Network Administrator à General Petroleum FZE
  • Émirats Arabes Unis - Sharjah
  • mai 2014 à août 2019

 Install and support LANs, WANs, network segments, Internet, and intranet systems.
 Install and maintain network hardware and software.
 Analyse and isolate issues.
 Monitor networks to ensure security and availability to specific users.
 Evaluate and modify system's performance.
 Identify user needs.
 Visited African Countries for Network and CCTV Setup in Offices and Factories.
 Determine network and system requirements.
 Maintain integrity of the network, server deployment, and security.
 Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
 Design and deploy networks.
 Perform network address assignment.
 Assign routing protocols and routing table configuration.

Network Administrator à Comdex System and Solution Providers
  • Pakistan - Peshawar
  • novembre 2013 à mai 2014

 Upgrades, installs and troubleshoots networks, networking hardware devices and software.
 Maintains inventory of equipment and parts as well as documentation of vendor activities.
 Develops and documents system standards for computer and network devices.
 Recommend and schedule repairs to the WLAN/WAN.
 Secure and ensure that the network system works properly.
 Maintain more than 100 Unit computer systems.
 Provide Security for the internal network.

Trainee Network Administrator à IT Division , The Bank of Khyber
  • Pakistan - Peshawar
  • juillet 2012 à septembre 2012

 Reporting to head IT Department.
 Installation and maintenance of hardware equipment for all branches.
 Installation and maintenance of security cameras and attendance of all branches.
 Monitor and troubleshoot network services at all branches.
 Perform routine maintenance tasks on IT equipment’s according to the monthly maintenance schedule.
 Responsible to train and provide orientation for all users on operation of IT tools provided to them.
 Follow up maintenance tasks with vendors.
 Perform monthly backup of ATM Machines.

Éducation

Diplôme, ITIL Certification
  • à AXELOS
  • décembre 2019
Diplôme, Cisco Certified Network Associate -- CCNA
  • à CISCO
  • novembre 2019
Diplôme, Microsoft Certified Professional -- MCP
  • à Microsoft
  • février 2014
Diplôme, Server Virtualization with Windows Server Hyper-V and System Center Specialist
  • à Microsoft
  • février 2014
Diplôme, Close Circuit Camera -- CCTV
  • à Comdex Systems
  • octobre 2013
Diplôme, Microsoft Certified Solution Expert -- MCSE 2012
  • à Comdex Systems
  • juin 2013
Baccalauréat, Software Engineering
  • à City University of Science and Information Technology
  • janvier 2013

2013: BS SE (Bachelor of Science in Software Engineering) Honors CUSIT (City University of Science and Information Technology) - Peshawar, Pakistan

Diplôme, Microsoft Certified Information Technology Professional -- MCITP
  • à Comdex Systems
  • mars 2012
Diplôme, Certified Information Technology Professional
  • janvier 2012

Microsoft Certified Professional (MCP) Certificate ID: E717-7882, E717-7883 MCSE 2012 (Microsoft Certified Solution Expert) Course Certificate CCNA (Cisco Certified Network Associate) Course Certificate CCTV (Closed Circuit Television) Course Certificate MCITP (Microsoft Certified Information Technology Professional) Course Certificate

Diplôme, Engineering
  • à Government College Peshawar
  • janvier 2009

2009: Higher Secondary School Certificate (Pre-Engineering) Government College Peshawar - Peshawar, Pakistan

Diplôme,
  • à Sir Sahibzada Public School
  • janvier 2007

2007: Secondary School Certificate (Science) Sir Sahibzada Public School - Peshawar, Pakistan

Specialties & Skills

Switches
Routers
Information Engineering
Software Technology
Software and Hardware Maintenance
Networking
I.T Support Engineer
Servers
Windows Operating Systems

Langues

Pashto
Langue Maternelle
Urdu
Expert
Anglais
Moyen
Anglais
Moyen
Hindi
Moyen
Arabe
Débutant

Formation et Diplômes

CCTV (Formation)
Institut de formation:
Comdex System
Date de la formation:
August 2013
MCP (Certificat)
Date de la formation:
December 2013
ITIL Foundation (Certificat)
Date de la formation:
November 2019
CCNA (Certificat)
Date de la formation:
November 2019