Shahul Hameed, Senior System Administrator

Shahul Hameed

Senior System Administrator

American university of Middle East (AUM)

Location
Kuwait - Hawali
Education
Bachelor's degree, Information Technology
Experience
24 years, 9 Months

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Work Experience

Total years of experience :24 years, 9 Months

Senior System Administrator at American university of Middle East (AUM)
  • Kuwait - Al Kuwait
  • My current job since April 2019

Administrating the multiple Hyper V clusters with multiple nodes.

Primary lead storage administrator for both Production and Disaster Recovery infrastructures; managed Dell SVc 3000 Series, HP 3PAR, IBM
Storwize V3000 Series and Dell-EMC Isilon storage systems with multipath

Performed daily Veaam Backup and Replication Jobs checklist and Restored necessary whenever the business requested.

Performed daily Veritas Backup for the CCTV recording more than 500 cameras.

Performed the Duo 2 Factor Authentication for the complete IT infrastructure components ( servers, end users, Exchange Control Panel, Third Party Applications etc )

Expert in NTFS permissions by creating a multiple distribution security groups and grant access to the folders with inherit permissions levels

Creating Bulk users & Faculties accounts through AD Manager Plus (Manage Engine).

Creating Mailboxes for Bulk users & Faculties thorough AD Manager Plus (Manage Engine).

Monitoring Alerts for Production Servers through OP Manager (Manage Engine)

Managing Fortimail for securing email gateway.

Installing, Configuring & Managing Distributed file system (DFS).

Managing Endpoint Security Solutions - Endpoint DLP | Force point

Senior DATA CENTER ADMINISTRATOR at PETROCHEMICAL INDUSTRIES COMPANY (PIC)
  • Kuwait - Al Ahmadi
  • November 2016 to March 2019

Job Responsibilities:
 Servers & Storages ( IBM & HP)
 SLA & BACKUP
 RFP
 Re-Design the DATA Center Infrastructure
 RISK MANAGEMENT
 Full Responsibilities for the IT-DATA CENTERS (which should not effect to the Business)
 Monitoring the Servers & STORAGES Compliances

Acting IT Director at Al-Waseet Financial Business Company
  • Kuwait - Al Kuwait
  • November 2007 to October 2016

Expertise in below areas.
Department Management Responsibilities
IT Systems responsibilities
Network responsibilities
Communications responsibilities
IT Operations responsibilities

briefly mentioned for the above responsibilities in my c.v.

Systems Administrator at agility logistics (pwc)
  • Kuwait - Al Jahra
  • February 2005 to October 2007

Project Detail,
o The project is MicroclearKuwait Online Website 24*7 using by Kuwait Customs for their day-to-day operations, and business process tasks.
o Clients: Kuwait Customs, KGAC, Global Clearance System, PWC Technologies, etc.

System Administration Responsibilities,
o Maintained the IBM Xseries servers with Operating system windows 2003 Standard & Enterprise Edition
o Analyzed the SAN requirements for the data center and designing & implementing it using the EMC Clariion SAN storage ( CX 500 series )
o Troubleshooting various kinds of problems in EMC2 Clariion with vendor supports
o Installed and configured various kinds of products like CA (computer associates) Legato Auto start (MS Exchange) Legato Networker (Backup)
o Installed and configured all systems and networks as monitoring and performance tool in CA
o Installed, configured maintaining and tracking the assets through Unicenter Asset Management from CA
o Supported in Service desk application from CA
o Scheduled the backup jobs in Legato Networker product with tape library
o Scheduled any proposed system modifications and identifying their impact on the business as a whole
o Complete the tasks within scheduled time and costs
o Administrated the user accounts in Active Directory
o Appling GPO through the OU levels
o Testing and applying the windows critical and recommended patches for all servers
o Installed and configured all web servers for load balancing through Netscaler Device
o Installed and configured all database servers in MS cluster mode
o Installed configured and administrated the MS exchange 2003 in MS cluster mode
o Installed configured and administrated the MS System Management Server 2003
o Applied the desktop patches ( critical & recommended) pushed through SMS 2003 for various remote sites
o Installed and configure the MS ISA server 2004
d troubleshooting problems from different sites location

..... Continuation in MY C.V.

Technical Support Engineer at petrochemical industries company (pic)
  • Kuwait - Al Ahmadi
  • August 1999 to February 2005

IT Helpdesk responsibilities,
o Helped desk support for about 600 users in LAN
o Maintained the Network, Troubleshooting and Debugging in the clients side
o Supported all kinds of hardware and software problems under operating systems like MS Windows XP, Windows NT Workstation, MS Windows 2000 professional, and Windows 95/98.
o Administration of Desktops
o Applications software installation, configuration & troubleshooting ( Business objects, Tiny Term, Al-Sabil, Safety Gate pass Program, Communication program, Restaurant software, Maximo, etc., )
o Supported and Updated the PIC’s Inventory Application Software’s like IT Fixed Assets Management
o Installed and Configured Lotus Notes clients 6.0/5.0, User maintenance such as adding, modifying, deleting accounts, Backup & Restore.
o Supported and Troubleshooting in Applications like MS Office XP / 2000, MS Project 2000 / 2002, MS Visio, etc.,
o Domain user accounts maintenance - Adding, Deleting, Invoking/Denying Authentication
o Installed and configured of Network Printers with print servers
o Installed and updated the Symantec Antivirus software on client side
o Troubleshooting of Network printers and Barcode Printers.
o Attended the Users Call at time
o Good Hardware knowledge of Desktops
o Installed and configured of Cisco Switches

Education

Bachelor's degree, Information Technology
  • at Annamalai University (India)
  • November 2014

Bachelor of Science in information technology ( Bsc-IT)

Diploma, Microsoft Certified Systems Administrator
  • at INFO
  • March 2004
Diploma, Electronics & Communication Engineering
  • at M.A.V.M.M.
  • October 1996

Specialties & Skills

Team Management
Administration
Systems,Networks and Security Expertise

Languages

English
Expert
Arabic
Expert

Training and Certifications

Project Management Professional ( PMP ) (Certificate)
Date Attended:
August 2020
Valid Until:
August 2023
Vmware (Training)
Training Institute:
New Horizon
Date Attended:
September 2014
Duration:
48 hours