Customer Service Officer
VOX CINEMAS
Total years of experience :10 years, 7 Months
Customer Service Officer (Multi Skills) -In
MAJID AL FUTAIM (MAF) VOX CINEMAS (January 2010 - till date)
Responsibilities:
• Handling Customers With High Priority
• Resolve Problems And Complaints
• Cash Handling
• Receive Customer Calls
• Briefing Customers About New Promotions
Customer Service Officer - In
Dubai Islamic Bank Pakistan Ltd (Consumer Banking Group)
(Service and Quality Department) . (June 2008 - Nov 2009)
Responsibilities:
• Handling Customer's
• Deal Auto Finance (Pay-off Calculation Sheet, Complains Logging CRM, Sign-off documents for Delivery)
• Manage all the customer's record
• Resolve Customer Complains
Managed my own business from Dec' 2006 till Feb '2008
Customer Relation Officer - In
GRANTON MARKETING. (August 2004 - Dec 2006)
Responsibilities:
• Manage Sales Team to achieve the targets.
• Resolve Customer Complains on daily basis.
• Look after Corporate Sale for new promotions.
CUSTOMER RELATION OFFICER - In
INFO HIGHWAY (PVT) LTD. (JANG GROUP OF COMPANIES) . (Dec 2001 - July 2004)
Responsibilities:
• Handling Customer's
• Prepare and manage the cash book and petty cash account
• Manage all the customer's record
• Manage and control the outdoor workers for the complaints
Degree/Certificate • Bachelor In Commerce Govt.College Of Commerce And Economics (Passing Year 2000)
• Higher Secondary Certificate In Commerce Govt.College Of Commerce And Economics (Passing Year 1997)
• Secondary School Certificate In Technical Science Saint Patrick's Technical School (Passing Year 1995)