Internaitonal Business Development & Engagement Manager
Heriot-Watt University Dubai Campus
مجموع سنوات الخبرة :12 years, 5 أشهر
Responsible for all international recruitment & engagements for Heriot-Watt University Dubai Campus including articulation agreements, partnerships, exchange programmes, agent training, contracts and commission payments.
Lead and mentor an international recruitment/sales team and conducted international recruitment events in Norway, Asia, Middle East and Africa.
Supervising and drafting press releases and content for internal communications as well as social media and digital platforms for international markets.
Increased the University corporate brand presence through on ground events and lead generation in key and new markets by 100% over 14 months thereby, successfully contributing towards the 30% increased international recruitment targets.
Managing the current agent network liaison of over 100 agents and initiating new agent relationships thereby growing agents network worldwide by 45%.
Representing and managing Heriot-Watt University’s International Office liaison activities with colleagues across campuses and countries.
Successfully signed up 6 new partner schools within three months of starting in the current role to feed into the undergraduate programmes.
Developing on-line and off-line marketing strategies for the Middle East and North African region resulting in 200% increase in brand awareness (Business Breakfast on Dubai Eye, Experience Hult Events)
Implementing promotional and marketing activities in the region
Successfully re-engineered training and recruitment procedures by implementing a new training and mentoring program (RED)
Responsible for bringing USD 1.4 Million worth of a business to the school for the academic year of 2015
Leading a Sales/Recruitment Team of 8 people responsible for the region of Middle East and North Africa
Responsible for the development and training of sales teams
Collaborating with all central functions globally and on seven field offices
Liaising with Ministry of Education
Representing Hult at local and international education conferences
Organizing recruiting events and information sessions
Conducted technical research of system upgrades to determine feasibility, cost, time required and compatibility with current systems and components
Worked with cross-functional teams to identify technology modifications that will impact business processes
Planned, executed and managed the implementation and integration of ‘Vodafone Secure Remote Access Client’ by efficient Project Management using the structured approach with PRINCE2.
Managed a team of developers, system administrators, cross functional teams and setting deadlines
Performed and supervised configuration, change management, and testing activities
Collated information to analyze and evaluate existing and proposed systems also analyzed and evaluated present and proposed business procedures and problems to define operational service needs
Trained and mentored Junior Analysts in procedures and best-practice for all operational areas.
Successfully designed innovative sales and marketing plans for the company resulting in securing Design and Sales contract of ‘NESPA’ for British Telecom
Successfully identified the segments in the market to establish the relevance of the designed products
Developed system architecture diagrams to access and visualize the structure and behavior of the underlying systems/software
Project Management and drawing up action plans for hardware and software upgrades and setting deadlines for meeting SLA’s
Monitored and supervised configuration change tracking and documentation control, including CONOPS
Requirement identification and documentation of all system changes.
Established relationships with and sold the benefits of tailored financing programs to IBM Client Executives and brand teams to identify key sales opportunities.
Interfaced and build relationships with the key end user clients supported by the IBM Client Executives, brand teams, sales specialists and channel partners to sell the benefits of the IBM Financial Services
Closed sales opportunities with end user customers in partnership with the IBM and reseller sales teams by structuring custom financial offerings to meet unique end user requirements.
Prepared and gave IBM end user presentations (Panasonic, Caterpillar, RBS) along with proposals and marketing material for specific offerings.
Provided timely reports on problems/opportunities and provided forecasting on new business opportunities
Negotiated face to face with customers at CXO Level and was able to articulate and sell the benefits of FMV Leasing.
Liaised and worked with the various business units within IBM to include Systems Technology Group (STG), Services (GBS, GTS, MBPS) and Software.
Successfully negotiated the credit and commercials of all transactions.
Trained on designing System Specification Documents, System Modeling, producing Test Cases, running Test Simulations and running both wet and dry tests.
Graduated with Distinction
I graduated with a distinction.
Graduated with a Distinction
