Shahzaib Rafique

•Maintaining office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
•Designing and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
•Completing operational requirements by scheduling and assigning employees; following up on work results.
•Organizing meetings and Managing Databases
•Preparing Letters, Presentations and Reports
•Supervising and Monitoring the work of Administrative Staff
•Liaising with Staff, Suppliers, Subcontractor’s and Clients
•Assisting the Organization’s HR function by keeping Personnel Records up to date, Arranging interviews and so on.
•Delegating Tasks to Junior Employees.
•Organizing Induction Programmes for new Employees

• Handling the Bio Medical Call center to receive the service calls from all the Military Hospitals.
• Assigning Engineers to attend Different service calls.
• Forwarding under warranty unit’s CM and PPM Service Calls to Vender and Subcontractors also following up with them to get the job done on time.
• Opening and Monitoring Service notifications and Work Orders in SAP and closing them once the job is done.
• Maintaining the Service reports and history files of the Machines.
• Following up with the supplier for the Delivery of Spare parts on Time.
• Preparing Monthly and weekly reports with Updates for Management Review.
• Assisting in Asset Management Process for the Hospital.
• Assisting the Military spare parts stores in Procurement and arranging the best Quotations of the spare parts for them.
• Data Entry into Military SAP system related to Asset Inventory.

WORKING IN ASSD ENGINEERING DEPARTMENT,
FORWARDING EMAILS TO CONCERNED DEPARTMENT.
ASSIGNING ENGINEERS TO DIFFERENT HOSPITALS FOR PPM AND CM.
ARRANGING DOCUMENTATIONS FOR DELIVERY OF EQUIPMENTS.
OPENING SERVICE NOTIFICATIONS ON SAP FOR ENGINEERS.
RESPONDING TO CUSTOMERS ON THEIR INQUIRIES .
COMMUNICATION WITH DIFFERENT SUPPLIER REGARDING THE PRODUCTS ISSUES AND WARRANTY CLAIMS.
MAINTAINING CUSTOMER'S FILES AND RECORDS.
HANDLING 3 COORDINATORS.
PREPARING WEEKLY REPORTS FOR THE SERVICE CALLS.
ASSISTING RECEIVABLES DEPARTMENT IN COLLECTION OF PAYMENTS.
ARRANGING THE EXTERNAL TRAINING FOR THE SERVICE ENGINEERS.

Establishing and maintaining cash controls
Assisting with preparation of the budget
Implementing financial policies and procedures
Reconciliation of general ledger
Preparation and reconciling general bank statements
Establishing and maintaining supplier accounts
Processing supplier invoices.
Maintaining the purchase order system
Data entry into Oracle E-Business suite
Preparation of income statements
Preparation of balance sheets
Assisting with the annual audit
Maintaining financial files and records
Reconciliation of the accounts payables and receivables.
Processing pay cheques

preparing online and counter customer telex transfer and swift application.
handling customer complaints.
providing customer support
posting telex transfer and swifts applications to different banks.
submitting the daily remittance and fortnightly reports to central bank of UAE.
reconciling the telex transfer applications.
keeping the complete record of swift and telex transfer applications.
punching data of remittance applications online.
Assisting the department manager in maintaining accounts and creating budgets.

Performed administrative tasks.
Scheduling and coordinating meetings.
Day-to-day management of facilities, mail processing, courier service.
Implementing company's policies and procedures.
Supervise customer services and respond to customer inquiries.
Preparation and reconcile general bank statements.
Establishing and maintaining Clients Accounts.
Data entry into system.
Maintaining company's and employee's files and records.
Administered employment agreements, Verifying and reporting on benefits payments and Maintenance of the leave management system.
Reviewing remittances.
Filing, storage and security of documents.
Managing the repair and maintenance of computer and office equipment.
Responding to inquiries.