Senior IT Administrator
Beyout Investment Group
Total years of experience :16 years, 5 Months
• Determining project requirements and developing work schedules for the team.
• Delegating tasks and achieving daily, weekly, and monthly goals.
• Liaising with team members, management, and clients to ensure projects are completed to standard.
• Identifying risks and forming contingency plans as soon as possible.
• Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
• Keeping up-to-date with industry trends and developments.
• Updating work schedules and performing troubleshooting as required.
• Motivating staff and creating a space where they can ask questions and voice their concerns.
• Being transparent with the team about challenges, failures, and successes.
• Writing progress reports and delivering presentations to the relevant stakeholders.
• Installing and configuring workstation and desktop computers.
• Installing and configuring Cisco Switches, Wireless Devices and Firewalls.
• Planning, implementing, migrating and troubleshooting windows server 2008 R2 active directory domain service.
• Assigning and Maintaining It Helpdesk using Manage Engine.
• Configuring outlook with exchange server, POP/IMAP server.
• Maintaining IT Inventory.
• Managing Domain Users using Active Directory.
• Installation, Configuration, Troubleshooting of various Operating Systems and application software’s on Windows.
• Maintaining Network Connectivity.
• responsible for keeping track of all IT related activities
• Managing Groups, Users and Computer Accounts by assigning various utilities like Disk Quota management, User rights, User Permissions, Sharing Network Resources and Group Policy, and Troubleshooting User Profiles.
• Software Updating and Performance Tuning.
• Monitoring and creating reports for Network devices.
• Monitoring and creating report on daily downloads.
• Software Troubleshooting.
• Monitoring the printer status and change toners as required.
• Responsible for installation, configuration and maintaining windows server
• Avaya IP telephony configuration for clients.
• Installing and configuring servers, workstation and desktop computers.
• Installing and configuring Cisco Switches, Routers, Wireless Devices and Firewalls.
• Planning, implementing, migrating and troubleshooting windows server 2008 R2 active directory domain service.
• Planning, deploying and troubleshooting group policy.
• Creating user accounts, permissions, and mailboxes.
• Designing the Backup Strategy for the sites and ensuring scheduled/ unscheduled Backups as per backup plan and restoration. Including active directory backup and restoration process.
• Backup and restore at a minimal downtime.
• Configure and managing Kaspersky Antivirus -Responsible for pulling the updates and pushing them to all the clients
• Configuring outlook with exchange server, POP/IMAP server.
• Maintain hardware and software inventory.
• Implementing & Maintaining Microsoft Windows Server 2003/2008/2008 r2
• Maintain updated documentation for current hardware and software configurations, and also for proposed future installations & modifications to the current environment.
Responsible for installing, configuring, and maintaining personal computers, file servers, ethernet networks and network cabling.
•Working with Routing and Routed Protocols like RipV2, OSPF, ISIS, EIGRP, IP, etc...
•Working with VLAN, VTP AND and good knowledge on STP and RSTP.
•Layer 2 security in the facility for unauthorized user along with latest CISCO technology like Dot1x, Port-Security, Private Vlans, Access-List etc.
•Configuring Switches and Router to use SSH for secure connection and data encryption
•Installing, configuration and troubleshooting network routers, switches, load balancers, and security devices.
•Assisting the IT department with various IT-related upgrades, projects, and tasks.
•Performing server backups and maintaining offsite tape storage
•Creating user accounts, permissions, and mailboxes.
•Travel to various locations for the tasks mentioned above
Period: 13 Jan 2007- 12th Sep 2009
Job Responsibilities:
•Installing and configuring all desktop operating systems
•Taking care of remote desktop connection through Microsoft, VMware
•Cloning of Laptops, PC’s using Norton Ghost
•Providing application supports .
courses: ITIL Certified CCNA(CISCO CERTIFIED NETWORK ASSOCIATE) certified MCITP certified VMWARE SAN STORAGE Web Development
courses: CCNA CISCO CERTIFIED NETWORK ASSOCIATE