Rehan Ahmed Shaikh, Software Testing Analyst

Rehan Ahmed Shaikh

Software Testing Analyst

Riyad Bank

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Information Technology and Telecommunication
Experience
12 years, 1 Months

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Work Experience

Total years of experience :12 years, 1 Months

Software Testing Analyst at Riyad Bank
  • Saudi Arabia - Riyadh
  • My current job since December 2022

Project Description:

Chunk 3 (Trade Finance) : The Trade Finance Project Chunk 3 will focus on Export LC and Export Collection module that will leverage the trade finance capabilities and identify how the Export LC and Export Collection to be extended

Fraud Management System: Implement the fraud management system as per SAMA regulation, FMS used to prevent the fraud based on rules implemented in the system for different channels like ATM, card transaction and account level.

E-Corp Upgrade: Implementation of the new Intellect Cash Management Solution as a replacement for current corporate banking.


Responsibilities:
• Facilitates Business Requirement meetings and technical meetings as a key thought leader within the
• organization.
• Managed deliverables in all stages of a project life cycle from the Analysis, Build, Test and Implementation to post implementation support on various projects
• Ensure full understanding of project impacts that translate into comprehensive engagement strategies Defining quality standards and metrics for all the projects.
• Make the QA team aware of the Quality matrix and resolve all the queries.
• Maintaining cordial relationships between cross functional teams like development, configuration management, program management, product managers etc.
• Negotiating with upper management with influential skills to buy in the ideas.
• Creating and defining risks contingencies and plans.
• Understanding and defining areas to calculate the overall risk to the project.
• Create a list of milestones and checkpoints and set measurable criteria to check the quality on timely basis.
• Defining testing strategies to ensure the product being released is up to industry and company standards.
• Defining processes for test plan and several phases of testing cycle.
• Ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance

Software Testing Lead at Cognizant - Saudi Arabia
  • Saudi Arabia - Riyadh
  • February 2021 to December 2022

Project With (Cognizant, Riyadh)
Digital Care Transformation
Role
QA Consultant
Client Name
Saudi Telecom Company (STC), Riyadh
Technology/Software/Tools
PRM, PEGA, Chatbot, Gamification
Domain
Telecom, PEGA, CRM, AI Chatbot
Project Description:
Description: Digital care transformation consists of testing the multiple application involved in digital transformation in STC. Like Partner Relation Management PRM, Ticketing System PEGA, Gamification, AI Chatbot
Responsibilities:

• Successfully developed and executed test plans, test strategy, use cases and test scripts and provided in-depth analysis to create and rollout new software.
• Improved product usability by creating feature enhancement requests, as well as performing systems analysis on existing products where documentation was lacking.
• Facilitated Change Control Board meetings, team staff and technical meetings as a key thought leader within the organization.
• Maintain cooperative relationships with developers and communicate with both technical and nontechnical stakeholders.
• Employed a “test-to-break” approach on testing initiatives and clarified ambiguous requirements to ensure the effectiveness of all test plans.
• Demonstrated high-level proficiency with HP ALM and SOAPUI toolsets.
• Performed SOA/SOAP/API Web service testing with SOAP UI.
• Identifying Automation Scenarios from the set of designed Test cases.
• Developing Web Automation Test cases for the identified Automation Scenarios
• Running Smoke regression suite after every build and publish the detailed reports with the bugs detected
• Performed Cross Browser Testing with Selenium Grid.
• Well, acquainted with the Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC).
• Sending DSR including defect sheet and defect ageing report to Test Manager.

Software Test Analyst at Alinma Bank , Riyadh Saudi Arabia
  • Saudi Arabia - Riyadh
  • February 2020 to January 2021

Client: Alinma Bank
Project Title: Managed Testing Services
Description: Managed testing services consist of testing the Internet Banking, Corporate Internet Banking, ATM, Debit/Credit/Traveller Card, Kiosk Machine, Digital banking and Investment Banking using T24 and Power Card applications. All the applications have been developed in JAVA with core system as Temenos T24.

Responsibilities:
Defining quality standards and metric and working with all stake holders to ensure that the quality metrics is reviewed closed and agreed upon.
Facilitates Change Management meetings, Business Requirement meetings and technical meetings as a key thought leader within the organization.
Performing systems analysis on existing products where documentation is lacking, gathering required information from development team and communicating it to Business team if some enhancement needs to be done.
Develops and executes test plans, test strategy, use cases and test scripts and provides in-depth analysis to implement the new change.
Sending defect sheet and defect ageing report to Test Manager on daily basis
Participate in defect triage on multiple projects running parallel
Maintain cooperative relationships with developers and communicate with both technical and nontechnical stakeholders.
Follow a “test-to-break” approach on testing initiatives and clarified ambiguous requirements to ensure the effectiveness of all test plans.
Using IBM Rational Change tool for change management/defect tracking
Testing Debit/Credit Cards, ATM Machines, Kiosk Machine, Internet Banking. Corporate Internet Banking, Digital Banking and Investment Banking
Perform testing using simulators for POS transactions
Create SADAD test data using SADAD simulator
Identifying Web Automation Test Scenarios
Perform Cross Browser Testing
Perform Mobile Testing on iOS and Android platforms

Software Quality Engineer at Afras Contracting and Trading
  • Saudi Arabia - Riyadh
  • June 2019 to January 2020

Title: Sadad Integration
Industry: Ijarah Finance
Project Description: This project maintains and provides an easy and safe payment option via the internet without the need for the credit card inside Saudi Arabia. This project enables to upload bills electronically. The customer can pay the uploaded bills through various banking channels (ATM, Online Banking, Mobile) around the clock. Online payment processing for cashless customers become far too easily.

Responsibilities
Responsible for gathering requirements from the business users of the system while adhering to agile industry best practices.
Analysed information and requirements and documented them.
Developed business context diagrams (flow charts) in an effort to identify and analyse process flows in the system.
Defining quality standards and metric and working with all stake holders to ensure that the quality metrics is reviewed closed and agreed upon.
Facilitates Change Management meetings, Business Requirement meetings and technical meetings as a key thought leader within the organization.
Performing systems analysis on existing products where documentation is lacking, gathering required information from development team and communicating it to Business team if some enhancement needs to be done.
Develops and executes test plans, test strategy, use cases and test scripts and provides in-depth analysis to implement the new change.
Sending defect sheet and defect ageing report to Test Manager on daily basis
Participate in defect triage on multiple projects running parallel
Maintain cooperative relationships with developers and communicate with both technical and nontechnical stakeholders.

Software Quality Consultant at Afras Contracting and Trading
  • Saudi Arabia - Riyadh
  • September 2018 to May 2019

Project Description:
Microsoft Dynamics 365 is a cloud-based business applications platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools
Responsibilities:
 Designing, Analyzing and implementing of Microsoft Dynamics D365 in organization.
 Responsible for module D365 Finance and Operation, Asset Management and HR Payroll.
 Expertise in planning and maintaining enterprise hardware and software
 Training for to end user.
 Identifying Business scenarios from Requirement specifications & converting them to functional test scripts and preparing traceability matrix against User Stories.
 Collected test data from the data team and tested for different kinds of scenarios (Positive & Negative) for the different fields of UI module.
 Preparing the Test Cases for Functional Testing.
 Functional testing of SharePoint Site Collection settings, checking all the Site title, URLs, Enabled Features in the Site Actions.
 Tested the site collection settings defined and the site collection URL as provided in the design.
 Performed functional, integration, usability, regression, interfaces testing.
 Executing Test cases and logging the issues with the help of Bugzilla.
 Worked as a Live Issue Tester for testing live faults fixes of all priorities such as P1, P2, P3 and P4.
 Executed SQL queries to test the different scenarios in the application.

software Quality Consultant at Afras IT Group
  • Saudi Arabia - Riyadh
  • September 2017 to August 2018

Project Description:
Customer relationship management (CRM) refers to practices, strategies and technologies that EKAL uses to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. It is designed to compile information on customers across different channels -- or points of contact between the customer and the company -- which could include the company's website, telephone, live chat, direct mail, marketing materials and social media. CRM systems can also give customer-facing staff detailed information on customers' personal information, purchase history, buying preferences and concerns.
• Designing, Analyzing and implementing ERP and CRM systems.
• Responsible for other module like Payroll, HR Planning, Accounts, Timesheet, Call Center, and Mobile application for Customer App, Operation App
• Expertise in planning and maintaining enterprise hardware and software
• Implementation and configuration for Branch user setup and call center setup.
• Training for to end user.
• Identifying Business scenarios from Requirement specifications & converting them to functional test scripts and preparing traceability matrix against User Stories.
• Collected test data from the data team and tested for different kinds of scenarios (Positive & Negative) for the different fields of UI module.
• Preparing the Test Cases for Functional Testing.
• Functional testing of SharePoint Site Collection settings, checking all the Site title, URLs, Enabled Features in the Site Actions.
• Tested the site collection settings defined and the site collection URL as provided in the design.
• Performed functional, integration, usability, regression, interfaces testing.
• Executing Test cases and logging the issues with the help of Bugzilla.
• Worked as a Live Issue Tester for testing live faults fixes of all priorities such as P1, P2, P3 and P4.
• Executed SQL queries to test the different scenarios in the application.

Software Quality Assurance Engineer at Afras contracting and Trading
  • Saudi Arabia - Riyadh
  • September 2016 to August 2017

Project Description: DLG Solution is a School Management Application Software, Which is unparalleled and comprehensive School Software that covers each and every entity of school. It is an interactive platform for all the entities of School like admissions, enrollment, Student portfolio, Online Assessment, Question Banks, Teacher Appraisal, Educational Supervision, Marks Center, News, Discussion Rooms, Communication List, Surveys, Comments, Notifications, Pacing Guide, Periods Management, Learning Resources, Documents Library, Attendance Management, Service Management, Events, User Management, Timetable, E-Calendar, Collections and etc.
Responsibilities:
 Designing, Analyzing and implementing of Microsoft Dynamics D365 in organization.
 Responsible for module D465 Finance and Operation, Asset Management and HR Payroll.
 Expertise in planning and maintaining enterprise hardware and software
 Implementation and configuration for Branch user setup and call center setup.
 Training for to end user.
 Identifying Business scenarios from Requirement specifications & converting them to functional test scripts and preparing traceability matrix against User Stories.
 Collected test data from the data team and tested for different kinds of scenarios (Positive & Negative) for the different fields of UI module.
 Preparing the Test Cases for Functional Testing.
 Functional testing of SharePoint Site Collection settings, checking all the Site title, URLs, Enabled Features in the Site Actions.
 Tested the site collection settings defined and the site collection URL as provided in the design.
 Performed functional, integration, usability, regression, interfaces testing.
 Executing Test cases and logging the issues with the help of Bugzilla.
 Worked as a Live Issue Tester for testing live faults fixes of all priorities such as P1, P2, P3 and P4.
 Executed SQL queries to test the different scenarios in the application.

Software Quality Consultant at Adjility Information Pvet Ltd
  • India - Pune
  • May 2014 to December 2015

• Identifying Business scenarios from Requirement specifications & converting them to functional test scripts and preparing traceability matrix against User Stories.
• Collected test data from the data team and tested for different kinds of scenarios (Positive & Negative) for the different fields of UI module.
• Preparing the Test Cases for Functional Testing.
• Functional testing of SharePoint Site Collection settings, checking all the Site title, URLs, Enabled Features in the Site Actions.
• Tested the site collection settings defined and the site collection URL as provided in the design.
• Performed functional, integration, usability, regression, interfaces testing.
• Performed Database testing and ETL Testing.
• Executing Test cases and logging the issues with the help of Bugzilla.
• Worked as a Live Issue Tester for testing live faults fixes of all priorities such as P1, P2, P3 and P4.
• Executed SQL queries to test the different scenarios in the application.
• Verify that defects are fixed or not and Managing release of application in SharePoint List.

Software Test Engineer at Capgemini Pvt Ltd
  • India - Pune
  • August 2011 to May 2014

• Understand project requirements
• Preparing the Test Cases for Functional Testing
• Performed different types of Testing including GUI Testing, Integration Testing, Functional Testing and Regression Testing.
• Execution of Regression scenarios using Automated scripts in QTP.
• Executing Test cases and logging the issues with the help of ALM 11
• Prepare / Update the Test case document for testing of the application from all aspects.
• Executed SQL queries to test the different scenarios in the application.
• Verify that defects are fixed or not.
• Managing release of application in ALM 11.
• Performing UAT, RFB and TCM releases.
• Discuss doubts/queries with Development Team.
• Prepared User Guide for the Application

Education

Bachelor's degree, Information Technology and Telecommunication
  • at B.E ( Electronics and Telecommunication )
  • August 2011

BE

Specialties & Skills

Functional Testing
Islamic Banking
Business Analysis
Test Planing
Software Testing
Business Analyst
Functional Testing

Languages

English
Expert
Hindi
Native Speaker
Arabic
Intermediate
Urdu
Native Speaker

Training and Certifications

ITIL (Certificate)
Date Attended:
January 2015
ISTQB (Certificate)
Date Attended:
January 2013

Hobbies

  • Watching movies