CRO
Suzuki Carachi Motors
Total years of experience :4 years, 6 Months
July 2009-To Date March 2012 Suzuki Carachi Motors. (Authorised 3S Dealer of Suzuki Vehicles Since 1986)
Karachi - Pakistan
CRO
Service Advisor
Used car evaluator
• Jobs to Handle
• Advance knowledge of DIMS Software, Dealer Information Management System, provided by Pak Suzuki Motor Co., SOS Implementation, ISO-Implementation
• Dealing with Walk-in Customers, briefing them about the product line of Suzuki
• Handling existing corporate clients and generating new clients
• Dealing with Govt. Departments and co-ordinating with PAK SUZUKI MOTOR CO for their inquires and sending them Pre-receipt Bill for the requested Model of Car
• Complete knowledge of Suzuki Products and their technical aspects.
• Sending quotations to customers (Tele or walk-in)
• Supporting Customers for after sales services
• Receive the vehicles for servicing and maintenance
• Prepare job card and estimate of the repair, Maintain 5S in work place
• Evaluate the vehicles for exchange regarding to the PAK SUZUKI CETIFIED USED CAR PROGRAME With 130 check points
• Refurbish the used cars with minimum cost and make them eligible for sale with warranty given by PAK SUZUKI
• Always check the market value of used cars
• Follow up for service and maintenance and after service follow ups
im doing in pak suzuki motor company as a customer relation officer and service advicer and deta entry officer
cro .service advisor
im doing a job as a cro and serviceadvisor and deta entry officer in billing dept
cro
Feb 2009-July 2009 Karakoram Nipa Motors, (Authorised dealership of Changan Automobiles Company) Karachi- Pakistan
Customer Relation Officer
• Jobs to Handle
• Dealing with Walk-in Customers, briefing them about the product line of Changan
• Handling existing corporate clients and generating new clients
• Assisting sales team to achieve given sales targets, and to maintain relations with current customers.
October 2007 - Feb 2009 Jahangir Autos, Karachi, Pakistan
(Private Automobile workshop)
Mechanic
• Jobs to Handle
• Learn about the petrol and diesel engines
• Learn about the transmit ion and suspension of local automobiles To give training to the junior employs for the works
B.COM (Private) (Appearing) University of Karachi
Intermediate (HSC Part I & II) In Commerce, (Year: 2010) Board of Intermediate Education Karachi, Pakistan
Metric (SSC Part I & II) In Arts, (Year: 2008) N.J.V. Govt Boys Sec School Karachi, Pakistan