Store Manager
Emax Electronics LLC
مجموع سنوات الخبرة :12 years, 10 أشهر
Emax Electronics L.L.C : Store manager (Feb 2012- Feb2014)
Company Profile:
Emax Electronics is the largest electronics retail chain in the Middle East. Emax represents over 800 brands, with over
100, 000 products across 20 plus categories, accompanied by unparalleled service and competitive value, Emax is a
One-stop-shop for all electronics needs.
Job profile:
Managing and Motivating a team to increase sales. Assigning day wise target.
Analyzing sales figures and forecasting future sales value.
Maximizing profitability and meeting sales target.
Reporting directly to Operation manager and Department Head.
Keeping proper track of stock in and out for clean inventory.
Ensure proper availability of fast moving stock in store.
Maintaining weekly stock count(PI) category wise to ensure clean inventory in store
Maintaining proper stock report for DAP, DOA and stock send for service.
Weekly updating about the stock movement and stock order. Highlighting the non moving items(ageing stock)
Maintaining market awareness and closely monitoring competitor’s price and ongoing promotions.
Implementing promotion on store and Merchandising in a eye catching way.
Serving customers when required, Dealing with queries, Complaints and Feedback from customers.
Maintaining satisfactory level of customer service through regular staff training.
Plan and delegated assignment based on workload assessment and employee schedules and availability.
Prepare and verify all employee time card for accurate monthly payroll processing.
Hold accountability for cashier area, Credit card transactions and daily bank deposit verification.
System knowledge:
• Working on Orion Retail for invoicing, DSR, SR, CRN and Day wise reports(shift end & closing).
• Working on OBIEE(Oracle Business Intelligence Enterprise Edition)
• Working on Orion Desktop for making LTI, LTOS, STO, STI and generating items wise stock movements reports, item quires, stock holdings, Pending documents related to stock etc.
E4u Electronics : Showroom manager (March 2010- Feb 2012)
Ras al Khaimah : Showroom manager (First inland DUTY FREE STORE)
Al Sayegh Brothers : Showroom incharge (April2007- March)
Company Profile:
Al Sayegh Brothers is the sole agent for the leading brands such as LG, Olympus and Palson.
E4u is multibrand electronic showroom all over UAE (member of al Sayegh bros).
Job profile:
Responsible for achieving sales target and maintaining service standard for a designated showroom.
Control & monitor incoming & outgoing stock, after sales follow up to ensure stock levels are well maintained.
Carry out sales and come up with creative ideas to achieve showroom sales & prepares visual merchandizing inside retail store
Constant communication to any branches, outlets and head office in matter of retail sales.
Reporting showroom maters to Senior Retail & Sales Manager
Maintaining price of the product according to the competitors.
Ensuring cleanliness of storage area & Supervising of staff grooming & tidiness in daily basis
Maintaining proper communication standards among colleagues at showroom & reports any staff grievances
Inform to seniors regarding the competitor’s price and offers.
Working on Orion system for invoicing and stock checking.
Preparing and sending mail for stock request to head office.
Scheduling for the installation and delivery with the installation team.
Sending request for SRS (Sales return system).
Showroom Sales Management:
Attending walk-in customers.
Coordinating with the customer in terms of product operations.
Achieving targets set by the management.
Administration:
Answering telephonic calls of the customer,
Handling cash counter, billing and showroom book of accounts.
Al Sayegh Brothers : Merchandiser (May2005 - April2007)
Job profile:
Looking after the sales of LG Plasma TV and LCD TV at Carrefour.
Following up with the LPO with section supervisor and Company Sales Executive respectively.
Scheduling for the installation and delivery with the warehouse.
Taking initiative and doing installation in case of emergency.
Maintaining the records of the entire valued customer.
Keeping tracks of the stock availability and movement.
Achieved targets through out the years.
Promoted to showroom incharge
Outdoor Sales include taking an order from the Authorized Dealers, preparing necessary Delivery Order, Invoicing etc
Routine checks of Product’s Display, POP’S, Broachers etc. In and around Hyderabad territory.
Scheduling for the installation and delivery with the warehouse.
Placing latest POP’S inside and outside of the outlets.
Advice to the management about prevailing price in the market, availability of competitor product enables them to order competitive products or to take prompt decision in Pricing
Discussing and solving the major problems of the dealers for the Products
Setting and achieving monthly sales targets for consumer durables.
Conducting training programs for fresh sales representatives.
Managing teams of direct sales representatives and assigning them sales targets and monitoring their progress/achievements.
Conceptualizing, planning and executing direct marketing campaigns for LG consumer durables at various exhibitions, events etc.
Also played a major role in an attending Exhibition / Seminar and arranging stall for (AIIE) All India Industrial Exhibition, Life Style, Ice, Supreme & Namdari.
Conducting live Demonstration in outlets for Microwaves, FLD, Fully Automatic washing machines, Projection TV, Plasma TV with Home Theaters.
Conducting live Demonstrations in Public places.
Indoor Sales include attend the customer in Showroom. Responsible for merchandise received & returned respectively.
Routine checks on the stock in take, sales purchases by the company and also organizing the stock control.
Achieving weekly sales targets for a range of home appliances and Electronic Products(C TVS, Plasma, Projection, Music Systems, Home Theater, DVD’S, VCD’S etc.
Played active role in direct marketing campaigns and exhibitions like (AIIE) All India Industrial Exhibition, Life Style and Ice Exhibition.
Worked with Hyderabad’s regional dealers of Samsung in developing innovative strategies to achieve targeted sales.
Indoor Sales include attend the customer in Showroom.
1.Responsible for merchandise received and returned respectively. Routine checks on the stock in take, sales purchases by the company and also organizing the stock control.
2.Achieving weekly sales targets for a range of home appliances and color televisions.
3.Played active role in direct marketing campaigns and exhibitions.
4.Worked with Hyderabad’s regional dealers of BPL in developing innovative strategies to achieve targeted sales.
Indoor Sales include attend the customer in Showroom.
1.Achieving weekly sales targets for a range of TV’s, Music Systems, DVD and VCD.
2.Participate in Direct Marketing campaigns and Exhibitions.
3.Worked with Sales Representative in Videocon Plaza for 3 months and 6 months in Dealers shop.