QC
American Express
Total years of experience :11 years, 4 Months
• Documents verification
SERCO BPO (
Risk control unit Team
• Managed RCU work (Risk control unit) and day to day activities like handling of vault operations.
• Guiding of new employees in defining the work environment.
• Handled business loan, home loan, personal loan, CV
Conducting credit investigation and analyzing credit information pertaining to loans.
• Providing training to new employees
• Responsible to deal MIS every day.
• Responsible for directing the use of latest technology and procedures hence increasing the client services at higher rates.
• To resolve customer’s queries.
• Credit card payment collection
,
,
,
,