shailina lakhani

UNZE, LONDON
DESIGNATION : STORE MANAGER
COMPANY : UNZE LONDON
LOCATION : WHITECHAPLE, LONDON ( UNITED KINGDOM)
DURATION : OCTOBER 2009 TO JUNE 2012
PRODUCTS : SHOES, HANDBAGS, ACCESSORIES, MAKE UP.


RESPONSIBILITIES
● Interacting with the customers and providing the detail information about the asked products and features
● Cash handling, operating tills, banking.
● Preparing layout plan for display stock, merchandising the shop.
● Responsible team player during promotional programs.
● Achieving Sales Target.
● Making staff rota
● Stock Analysis, Stock takes & replenishment.
● Staff briefing.
● Processing the clear and filtered documentation to the accounts departments so as to gain the customer's
satisfaction towards the organization
● Call for back-up with the back-office co-coordinators to check out the status of their application
processing so that customers/ clients gets their deliveries as early as possible.
● Resolving after sales queries of the customers.
● Performing other general office administration works with complete care.
● Develop & appoint new business partners to increase sale in the market.
● Motivating channels partners, maintaining good and cordial relationship with channel partners as well as with Customers.
● Retail presence by way of implement market activities.
● Return on investment to the dealer by better management of stock and growth in secondary sales.
● Projects Sales and promote the product an Architects, Engineer and Interior designer.
● Develop & appoint new business partners to increase sale in the market.
● Motivating channels partners, maintaining good and cordial relationship with channel partners as well as with Customers.
● Retail presence by way of implement market activities.


Achievements
● Made the highest targets for the quarter.
● As a team, consistently hit and surpass monthly sales targets.
● Two certificate of the employee of the month from my employer in UK.