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shaima saif, Call Center Agent

shaima saif

Call Center Agent·Zain - Kuwait

Kuwait

Diploma, Computer Programmer

Work experience

Total years of experience: 7 years, 5 months

Call Center Agent

July 2019 - March 2022

Zain - Kuwait

Al Kuwait, Kuwait

July 2019 - March 2022

receiveing calls, marketing
i was assigned more than one month at reslution department
and assigned again bunch of times to train the new employees

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

call center

May 2016 - June 2017

yiaco

Hawali, Kuwait

May 2016 - June 2017

Receiving calls .. and markting

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Sacertary for one year after that i was moved to another department that goes with my major

November 2012 - May 2016

Social affairs and labor

Al Kuwait, Kuwait

November 2012 - May 2016

Receiving calls for any problem Techentions and enter tge problem in the system

Company industry:
Non-profit Organization
Job role:
Customer Service and Call Center

Education

Simz

May 2010

May 2010

Diploma, Computer Programmer

Kuwait

GPA (percentage): 63%

GPA (percentage): 63%

Studied about networking and java programes but it was not that deep

Skills

also i am a fast learner.

Expert

I love to work and am good with teaming ..

Expert

i used to volunteer in teaming groups before

Expert

I am a hard worker i rather work than sitting doing nothing

Expert

I am a social person

Expert

Always there for help or to advise even to team

Expert

Languages

Arabic

Expert

English

Intermediate

Hobbies and interests

music , anything related to customer service i have interst in , training and supervising