Learning & Talent Development Manager
Electrolux Egypt
Total years of experience :18 years, 4 Months
“from 08/2016 Extra assignment to be responsible person for Global Leadership trainings and Assessment tools”
Develop the strategy and annual plan of the TL&D Department.
Prepare the TL&D Budget and act as the budget controller.
Responsible for the planning& implementation of the global projects in Egypt.
Initiate and lead TL&D new activities and projects in accordance to the strategy and business direction.
Lead and develop the TL&D projects team to be able to implement all projects activities as needed.
Responsible for creating and communicating the methodology of Training Needs Analysis (TNA) based on the business needs and latest market directions on yearly bases.
Lead the internal training body continuous development.
Continuously seek and support new approaches, practices and processes to expand training effectiveness and efficiency.
Communicate the annual focus areas to the TL&D Operational teams (Operations and non-operations) to participate in the planning of its implementation through having an annual action plan that is split among the different functions and follow up on its progress on monthly bases to create monthly reports.
Responsible for consolidating the training plans and follow up on its progress using score card and budget reports…etc..
Identify the annual focus areas for the TL&D team and plan for their implementation through having an annual action plan
Create and implement the development plan for the senior management level.
Works in alignment with the organizational strategies to ultimately leverage employees’ knowledge, skills and talents to meet organizational desired vision and targets.
Support the innovation department in developing soft skills materials.
New scope for both Electrolux Global and EMEA Regions “08/2016- Present “
EMEA Responsible person for the planning and implementation of Leadership trainings.
Responsible for planning and implementation of Executive training in Electrolux globally.
Responsible for Global Assessment tools “360 and Talent dimension using Cubiks assessment tools”
Responsible for the implementation of LMS corner stone system in Electrolux EMEA and North America.
Internal Activities:
• Conduct screening &HR Interviews.
• Prepare Department annual budget.
• Follow up on budget and spending control.
• Responsible of department master plan (prepare, follow up on progress, …etc)
• Plan, develop and implement the strategy for recruitment across OG group.
• Establish and maintain appropriate systems for measuring, monitoring and reporting necessary aspects of recruitment efforts, plans and achievements across OG group.
• Lead the development, implementation and use of the internal job posting system.
• Liaise with other functional/departmental managers so as to understand all necessary aspects and needs of recruitment, and to ensure they are fully informed of recruitment objectives, purposes and achievements.
External Activities:
*Advertisements:
• Prepare annual plan for advertisements( choose best channels for advertisements and conduct deals )
• Follow up on advertisement design.
• Prepare channels to receive CVs.
*Employment Fairs:
• Prepare annual fairs plan for most important employment fairs (negotiations, select sponsorship category, ..etc).
• Select and follow up on OG display, giveaways, flyers, .. etc.
• Attend employment fairs as OG contact person.
*Student Activities (SA):
Inside Olympic Group we believe in the power of fresh minds so we sponsor the SA in Egyptian
universities and our target is to make a project that gather all Arabian Student Activities.
My tasks:
• Prepare SA annual plan (evaluate and choose the best, negotiation phase, …etc).
• Choose OG display in each event.
• Follow up on progress.
• By the end of the year prepare recommendation report to enhance the program.
*Recruitment Web sites:
• Choose best recruitment websites to participate (negotiation, deals, ..etc)
• Follow up on effectiveness and usage.
*Internal Trainer:
• Create soft skills and HR related material.
• Trainer for soft skills and HR courses like:
o HR academy (recruitment part)
o Business writing
o Presentation skills
o Leadership
o Coaching for performance
o Team building
• Prepare for the Employment fairs from choosing the kind of sponsorship to the design of the booth and the giveaways sets.
• Manage the on-line employment requisition process and monitors the necessary approvals in order to begin posting the various positions.
• Administers the online recruitment applications.
• Define, implement, and manage application architectures and master data compliance.
• Provide 3rd level support within the on-line recruitment Support Center to include proactive and reactive incident resolution
• Monitors end-user usage of the on-line recruitment and performs daily administrative tasks.
• Perform proactive review of the on-line recruitment applications performance to ensure that the application is satisfying the business needs on a regular basis
• Follow up the future development of the on-line recruitment applications.
• Attends job fairs, professional recruiting events, career fairs/programs and other communities to handle the event tasks including display setup, flyers, gifts, …. etc.
• Participates in recruitment and selection projects e.g. the regular recruitment test, …etc.
• Manage advertising agencies on the current placement of employment ads. And fully utilizes AM chamber and other sites for internet recruiting.
• Screening and filtering applicants’ CVs and classifying them according to job categories and requirements.
• Follows through on all resumes and applications received to ensure that proper correspondence is sent to applicants
• Prepare a monthly report regarding the new-hired orientation for the Training Department
• Create job descriptions for different positions in all the organization.
• Act as the main coordinator at the IT department.
• Responsible for receiving all users’ complaining calls at Olympic Group, discovering the problem and Troubleshoot computer problems (First Level) and advise users on appropriate action to resolve problems remotely.
• Register all calls in the Asset Navigator Software (the Help Desk tracking software), including detailed information.
• Determine source of computer problems (hardware, software, user access, etc.).
• Transfer customer calls to appropriate staff.
• Advise staff on appropriate action.
• Follow procedures for urgent requests.
• Follow-up on customer inquires not immediately resolved.
• Handle all out side maintenance Corresponds.
• Handle out side maintenance billing issues and misapplied payments.
• Submit the Help Desk duty report at the end of each Month
• Create some programs using Access program (SQL language) to facilitate the work cycle.
Grade: Very Good Graduation Project: “Oriental Love Story” movie I was the director of the movie. Also directed the environmental promotion “Our Children Are The future”.