شيماء إسماعيل

A small-medium enterprise SME, focusing over online media with an aim to Inspire Arab Women to live a life full of creativity.


-Key Responsibilities :
• Set the foundation of HR policies and systems
• Handling HR opportunities to overcome business challenges.
• Provide the needed support for management regarding HR issues.
• Handled Recruitment issues and turnover.
• Set a performance talk system for performance management and development
• Provide coaching for team member regarding their development as team leaders.

• Set the company first HR dept. strategy which is supporting the company overall strategy, in addition to setting 2019 HR action plan and budget.
• Introduced a tailored performance review system as a first step in the performance management system.
• Diagnosed all the personnel and social insurance issues and working according a corrective action plan to settle all the open pending files.
• Set lots of HR policies regarding attendance, overtime, employee of the month, employee loans, etc… for better systemic operation.
• Implemented attendance machine and attendance policy.
• Introduced lots of forms for HR use
• Set up a system for payroll in HR as it was operated by finance
• Started a job description project to clear roles and responsibilities
• Set a clear company structure according to the company objective and operation.
• Manage the opening of new branch in Menia from HR prospective including a manpower plan, recruitment, admin issues for catering, employees accommodation & transportation
• Coordinate the introduction of ERP system to HR dept, to go live April 2019

• Managing four main center of excellence functions organization excellence, employee relations, training & recruitment. • Responsible for the development of processes, policies and systems that support the achievement of the organization's business goals. • Induce & managing the company internal communication system and branding; including surveys, newsletters, organization announcements, OHA, etc…. • Induce and managing the performance management system. • Establish and maintain appropriate systems for Recruitment and Training and supervise implementation across both companies according to the set policies. • Create an organization image as an employer of the choice • Develops the Employee Relation systems that ensure that we build the employee commitment and satisfaction. • Providing human resources advice, counsel, and decisions; analyzing information and work with company leader team to propose solutions that help business in the concerned functions. • Manage and Supervise HR Data Analysis in light of Business needs and plans to provide insight and proposals. • Induce the code of conduct and related policies • Handling all HR operation activities across all company sites.

Main responsibilities:

• Plan, develop and co-ordinate the Business Plan Deployment across Electrolux Egypt fns.
• Leading Electrolux Employee Engagement Survey in Egypt (for both WC & BC) and coordination with the project manager in Sweden, regarding the preparation phase, implementation process, reporting phase and action plan follow up. Providing all the needed training and awareness for sites/functions HR team to handle it in their areas.
• Deploy / track Electrolux performance management implementation across all Electrolux Egypt fns .
• Establish and maintain appropriate systems for measuring, monitoring and reporting necessary aspects of Organization Excellence efforts across Electrolux Egypt.
• Lead the Organizational Excellence functional team.
• Manage and control departmental expenditure within agreed budgets. Monitor the Organizational Excellence budgets of other functions and sites in the organization.
• Manage the internal business communications to ensure effective information flow.
• Manage the internal audit for HR internal systems & processes across Electrolux Egypt areas “Commercial, operation, holding, R&D, OEM, export & purchasing”.
• Plan & track the Code of conduct and Ethics Program awareness & kickoff process across all Electrolux Egypt fns.
• Handle Egypt Townhall meetings (quarterly organization information and discussions meetings) in line with HRBPs (invitations, venue, agenda, branding, etc.....)in addition to site Townhall Implementation plan, meeting material and analyze meeting feedback for future improvements.

• Updating the recruitment policy, process and system in Egypt to comply with Electrolux up to date status.
• Developing a new recruitment manual with a recruitment service level agreement that defines the service the central recruitment will provide to the HR managers.
• Revising interview sheets to meet Electrolux competencies instead of those of Olympic.
• Evaluating sourcing channels, and propose new ones.
• Act as a contact with all recruitment agencies and recruitment websites.
• Responsible for recruitment fairs and students activities.
• Supervise the recruitment team and day to day needs.
• Proposed a new referral system.
• Act as the Lead change agent to implement Electrolux Strategic Recruitment in Egypt.

• Work in line with HRBPs & Corporate communication dept. to deploy Electrolux internal communication initiatives (Electrolux foundations, core values, code of ethics & our purpose ……..etc).
• Handle site I&Ds (quarterly organization information and discussions meetings) meetings in line with HRBPs (site I&D Implementation plan, meeting material, analyze meeting feedback for future improvements )
• Participate in establishing and maintaining appropriate systems for measuring, monitoring internal HR policies implementation effectiveness (internal audits, worker interviews).
• Develop guide lines and provide coaching for the Organizational Excellence teams in other functions.
• Control Organization Excellence expenditure within agreed budgets.
• Maintain awareness and knowledge of contemporary Organization initiatives and methods (as for example deploy Electrolux performance Appraisal / Talent review systems, introduce ZANUSSI initiatives across Olympic, etc).
• Responsible for Electrolux Employee Engagement Survey in Egypt and the coordination with the project manager in Sweden, regarding the preparation phase, implementation process, reporting phase and action plan follow up. And doing all the needed delegation, training and awareness for sites/functions HR team to handle it in their areas.

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Main responsibilities: • Manage, provide & resolve any enquires or cases that tackles employee relations raised by employees and/or managers. Such support or advices are mainly depending on employment law & organization polices. • Carry out responsibilities in the following functional areas: employee relations, benefits, grievances, organizational excellence. • Handling the Sector Grievances; fully study cases, and giving the needed view incompliance to company policies & procedures to the Human Resources Operation Manager. • Coordinate in implementation of HR services, policies, and programs through Human Resources staff. • Holding the needed awareness sessions regarding any of the company policies (Promotion, yearly evaluation, Talent Review, I&D etc...) • Organization of the sector internal competitions in compliance with the ongoing organization needs. • Coordination of the monthly, quarterly & yearly rewards participation. • Prepare announcements, newsletters and other reports to communicate information about employee concerns, comments and organizational actions taken. • Holding Employee Relations Events through the sector sites and branches all over Egypt (sports days, trips, etc...) • Recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation. • Conduct the needed investigations when employee complaints or concerns are brought forth concerning any violence in work environment, employee relations, work regulations & work place morals. • Help in monitoring the organization culture so that it supports the attainment of the company's goals and promotes employee satisfaction. • Assist with employee communication and feedback processes through such avenues as company meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, one-on-one meetings, and Intranet usage. • Take part in organization HR Audit Team, which carries the HR annual audit over all the group sites for the sake of compliance with the group code of conduct and SOPs. • Responsible of holding the yearly evaluations session for Technicians & workers. • Gave a helping hand of extra non ER projects (Franchise Exhibition, Technicians Cars projects, etc....). • Responsible of CCS new comers’ orientation program. • Coordinate & Follow up the sector employees' performance appraisal. This position is associated with the following Awards: - Olympic Group Quarterly Achievement Award - Team Work o July 2010 - Olympic Group - Quarterly Achievement Award - Outstanding Performance o July 2012

Main responsibilities:

• Following up all the daily needed work for the HR operation manager.
• Collecting data for the monthly scorecard.
• Studying grievances and complaints to be handed for action from the HR operation manager.
• Coordination between the department different sections.
• Assist in training & recruitment activities.

Main responsibilities:


• Handling the daily general school traffic (front office).
• Processing the attendance log data and marking of student's excused absence.
• Managing the school director’s daily schedule and scheduling of parents meeting.
• Responsible for ordering the school administrative materials needs (chalk, paper, etc....)
• Responsible for students' dismissal from school.
• Responsible for students' schedules and announcements.
• Responsible for all parents' correspondence.
• Managing the school trips.
• Managing the teachers/students surreys.
• Responsible for issuing interim, term, midterm, and final reports and exams & grade Revision.
• Responsible of the final Exams Papers & Exams preparations.
• Responsible for assistance with accreditation materials (CITA)
• Responsible of ordering the yearly books order.

• In-charge of both Local & International Communication “Arabic, English & French” with embassies, ministry of foreign trade, ministry of tourism, International Fairs administrations office. • Executive of Administration & correspondence work. • Assist in setting the foreign fairs calendar “In-charge of Africa & Eastern Europe”. • Submitting studies & researches of the available facilities relevant to customs, forwarding, operation, needed commodities, etc... • In-charge of matchmaking between productive institutions & markets of demands in foreign countries.