shaize kurian

-Greeting guests pleasantly with good interaction.
-Requesting and receiving payment, operating the cash register.
-Assisting crew members in learning their new job skills.
-Checking stock of products and insuring proper stock levels and rotation.
-Ensure equipment is in proper order
-Adhered to the quality and work standard of the chain.
-Managed guest complaints and feedback for constant improvement.

Team Member
Hotel Ramada Plaza, Wrexham, UK. November 2008.
Worked as host in various sections of hotel at different operation level with good involvement and duties include keeping the high standard of hotel, handling guest's complaints, attending phone and engage in
multitask.

Trainee

Agsana Oasis& Spa Resort Banglore. December 2007-March2008.


Well trained at all levels in people management, guest interaction, time
management and operation management. Involved in various forms of indoor and outdoor operation conducted by management and helped for a
solid foundation in achieving confidence and right approach to the situation.