SALES SUPERVISOR / IT SUPPORT/ CENTRE MANAGER
EMKE GROUP OF COMPANIES
Total years of experience :22 years, 7 Months
Over nine years of hands on experience
Worked as Sales supervisor in LULU HYPER MARKETS. DUBAI & SHARJAH. From 2001 to 2003 dealing with electronics & computer accessories
Managing sales and after sales services to customers.
Track record of ensuring customer delight through immediate addressing and Resolution developing and establishing service standards beyond customers expections
Meeting the targets.
Appreciated by top management for good target in sales in that period.
COMPUTERISED NETWORKING: FROM 2003 TILL PRESENT
Working and IT support (System analyzer and network setup) WMS LFS 400 and SAP (Inventory Control, Product Issue to outlet, Stock adjustment, supporter to Accounting, Purchasing and IT sections).
IT SUPPORTER
Supervise staff in maintenance of large, dynamic database
In depth exposure to total Inventory Management and computerized warehouse system by using SAP Front end.
Strong understanding of bar coding system and implementing
CENTRE MANAGER
Handled Customer Queries and Administrative support to staff
Increased top line business through quality training
Provide quality training to the students.