Business Development Manager
Headway Institute
مجموع سنوات الخبرة :19 years, 7 أشهر
Monitor sales performances and take the necessary actions to improve the same.
Identifying new opportunities for the company in U.A.E. and abroad. Lead development to arrange meetings with potential customers to prospect for new business.
Negotiate tenders and contract terms to meet both client and company needs. Prepare & complete tender documents to submit bids.
Developing and growing long-term relationships with customers; managing and interpreting customer requirements. Speak with clients to understand, anticipate and meet their needs and address if any complaints.
Making technical presentations and demonstrating how a product meets client needs;
Building new clients/businesses for products/services and maximizing customer potential in designated regions.
Travel to visit potential clients.
• Met performance metrics consistently, including revenue growth, customer retention and new customer acquisition.
• Prospected new business leads by cold calling and in-person presentations.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
• Established sales goals and strategies that contributed to increased growth in sales and profitability.
• Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
• Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
• Developed business plans to include account prioritization, funnel management and sales cycle planning.
• Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
• Maintained consistency in service, responsiveness and follow-up to keep accounts satisfied and maximize revenue.
• Use initiative, research, analytical and organisational skills, interpersonal and communication skills to achieve effective outcomes.
• To Negotiate with clients on potential training courses and develop proposals and tender submissions as required.
• Monitor progress regularly to ensure targets are met and take corrective action as required.
• Contribute to the development of positive team morale.
• Maintain Client database and internal records to company standards.
• Communicate with all key stakeholders concerning the course and participant progress.
• I directed product development efforts using industry-specific tools to increase sales and overall company productivity.
• Identified vital products, services and customers and used data to devise innovative sales and marketing plans, enabling dramatic growth.
• Establish a relationship with key decision-makers within the customer's organization to promote growth and retention.
• I devised a SWOT analysis to create and execute a business plan supporting the achievement of established quotas.
• I have worked with existing customers to increase purchases of products and services.
• I have collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
• I am coordinating with top management & head of marketing departments for the delivery of requirements that drive sales.
• Achieve the laid down targets on all four branches.
• Ensure proper functioning of all sales and after-sales processes in all four branches.
• Led staff on the development of products and promotions, sales analysis and creative services.
• Facilitated and managed business plan development based on market and industry research.
• Identified business development opportunities and implemented an effective strategy for client acquisition.
• Recommended product changes to enhance customer interest and maximize sales.
• Prospecting and generating leads in Middle East regions through online and offline campaigns, professional networking, cold calling, area mapping.
• Identification and penetration of new market segments for the attainment of targets to optimize revenue and taking care of PR and branding activities.
• I am generating new business by preparing marketing strategies & implementing them in coordination with the Branding Division.
• Execution of Marketing plans on the round.
• Establish relationships with key decision-makers within the customer's organization to promote growth and retention.
• Helped incorporate product changes to drive customer engagement and firm profits.
• I have worked with existing customers to increase purchases of products and services.
• I devised effective marketing, sales and other promotional initiatives.
• To prepare Reports & presentations on specific business development activities.
• Consult with product development teams to enhance products based on customer data.
• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Consistently exceeded quotas through penetration of new accounts.
Sales Activities
Responsible for both office décor and office furniture products within the assigned territory and to attain the sales target set forth as per the company's sales strategy.
Customer Relations
To develop a new customer base in the assigned territory with the designated product range and establish a long-term relationship with the existing/potential customer and update him on an ad-hoc basis about the work progress to ensure maximum customer satisfaction.
Coordination of Projects
To make personal visits to the customer site, Monitor, coordinate and evaluate 'work-progress' of his projects and to coordinate with décor for the proper execution of the job on time and as per schedule
• By Co-coordinating with logistics and warehouse for smooth delivery of goods.
• To coordinate and assist the subordinates in preparation of quotation / BOQ and providing 'on-the-job' training to them.
• Daily, Weekly and Monthly Sales Report to the Sales Manager.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• To meet the interior designers, Project Managers, Architects.
• Daily activities include prospecting, proposal development, account planning, telemarketing, and coordinating business development efforts to support new business strategy.
• To research market trends and market competitors.
• Working as a Sales Executive was an enriching experience, and I was able to expand and enhance my capabilities.
• I received consistent support from my supervisors and excellently as a team member.
• London Premier Hotel is a chain of 13 hotels in London.
• Overcome the challenge of how to target the key customer segments, including frequent travellers profitably.
• To my interest, I was very active in sales and marketing and public relations, which helped me to become extrovert and confident in dealing with people.
• Continually maintained and improved the company's reputation and positive image in markets served.
• Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.