Technical Project manager
TEKSALAH LLC
Total years of experience :18 years, 4 Months
Team Leading & Project management role in the Service Delivery team for all infrastructure projects.
Design and implementation of new infrastructure projects.
Implementing Messaging Infrastructure Solutions MS Exchange 2003, 2007, 2010, 2013 & Migrations.
Implementing LAN & WAN Infrastructure (Cisco UCS, Citrix, Microsoft, VMWare, Riverbed, Fortigate)
Implementing Windows Active Directory 2008, 2012 & AD migrations.
Implementation of Virtualization solutions (VMware, Hyper-V, Citrix XEN)
Deliver Disaster Recovery, Archiving & Business Continuity projects (Double Take, Veeam, Enterprise
Vault)
Deployment of IBM Blade infrastructure, Cisco Flexpod Design and architecture
Project Milestone planning and Technical Documentation
Involve in Onsite Project Team recruitment Activities.Involved in pre-sales support for Business
Development team.
Monitor and track the timely delivery of Projects
Approving the test plans and Best Practices for Deployment & migrations.
Responsibilities of allocating tasks to the team members for development and testing.
Monitoring, Tracking the project and Client management.
Responsible for successful completion of all domain projects with in the constrains of time, cost, quality
and customer satisfaction
Creates, maintains, and executes a well-developed project plan with clear articulation of timelines,
responsibilities, prerequisites, impacts, task owners, - when, how, what.
Reviewing and tracking projects - progress to plan, deviations, escalations, resource utilization.Project scope deviation: Manage change aspects in projects to preserve business plan commitments.
Undertakes obligations of SLA Team lead for onsite ownership of support incident activities
Reviews deliverables prepared by his team before passing to client.
Act as owner of customer escalations.
Act as owner of internal escalations for day-to-day support activates of team and helps team members
solve their onsite/offsite challenges
As a System Admin, I was involved and responsible for Trouble shooting hardware and software
problems, Fault finding.
Maintaining IBM & Dell Servers, Local Area Networking of computers, Wireless LAN settings.
Windows 2003 Active Directory Services and implementation.User administration with company
polices. User Quota Management.
Installing and configuring DHCP Server for clients IP address leases.
Configuring DNS Server for Local Area Networks and Internet Installing Printers on Print server like HP
desk Jet, HP laser Jet and Dot matrix printers.
Maintaining File Server and backup using VERITAS Software.Creating Profiles to users for customizing
desktop settings.
Norton Antivirus Corporate Edition in server - client configuration.
Microsoft Outlook & Outlook Express configuration, maintenance & Mail server configuration, Exchange
2003 Server administration