IT Support Engineer
Lulu Group International
مجموع سنوات الخبرة :12 years, 2 أشهر
My responsibilities are the smooth running of computer systems and ensuring users get maximum benefits from them, may include:
installing and configuring computer hardware operating systems and applications;monitoring and maintaining computer systems and networks;talking staff/clients through a series of actions, either face to face or over the telephone, email and remote to help set up systems or resolve issues;troubleshooting system and network problems and diagnosing and solving hardware/software faults;replacing parts as required;providing support, including procedural documentation and relevant reports.
Experienced in SAP ERP, Software, Hardware, Networking, POS Related, Business Intelligence for generating reports, MCITP Active directory for creating users, OU, Computers, group policies, MS Office.Installing configuring Lotus notes and Antivirus applications etc
secured 70% marks without any arrears in whole six semester.
secured 65%