Shaju Chacko, IT Engineer

Shaju Chacko

IT Engineer

Dubai Technologies

Location
United Arab Emirates - Dubai
Education
Master's degree, Computer Applications
Experience
12 years, 9 Months

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Work Experience

Total years of experience :12 years, 9 Months

IT Engineer at Dubai Technologies
  • United Arab Emirates - Dubai
  • My current job since June 2014

• Blade and Rack Server Solutions
• SAN and NAS Solutions
• Windows and Linux Servers
• Virtualization - Hyper V
• Microsoft SQL 2005, 2008, 2012, 2014
• Office 365 and Microsoft Office solution
• IP Telephony Solutions
• UTM and Firewall Solutions
• Routing and Switching Solutions
• Wireless Technologies
• CRM, ERP and Help Desk Systems
• Exchange 2016 and Mail Server
• Fleet Management Systems

System Admin at Appzoc, India
  • October 2012 to December 2013

Appzoc, India
System Admin October 2012 - December 2013

• Installation and Administration of Windows XP/7/Windows Server 2008.
• Installation and configuration of Windows 2008 sever.
• Configuration and maintaining of DHCP and DNS.
• Troubleshooting of Network related problems.
• Troubleshooting of Software related problems.
• Troubleshooting of Hardware related problems.
• Maintaining of different applications for software division.
• Configuration and Troubleshooting of Windows Outlook & Microsoft Outlook.
• User ID creation in Active Directory and maintain the security for the Users.
• Installation of different software such as MS Office, oracle, SQL, Visual Studio, VPN client, VMware etc.
• Configuration and updating of antivirus software.
• Giving the application support.
• Giving the application support.


Trainings Undergone
➢ AD Fundamentals
➢ CCNA
➢ Unix Basics
➢ AS400 Basics
➢ Networking Basics

Systems Engineer at Wipro Technologies, India
  • India - Bengaluru
  • September 2010 to February 2012

Wipro Technologies, India
Junior Developer September 2010- February 2012
Project: User Access Management
Client: Sara Lee Branded Apparel, USA
Platform: Windows, UNIX and AS400.

• Validate the user details and provide access to users of the company to their respective domains.
• Providing users with new ids and grant access to various groups upon confirmation, on all three platforms (Windows, UNIX and AS400)
• Use HP PPM tool to store the user details and user terminations.
• Disabling/Deleting a user access on three platforms when user leaves the company.
• Working as a central team while handling all users' queries regarding company access. Also forwarding the different access requests to appropriate teams in order to help out the users.
• Ticket handling.
• Preparing Weekly Status reports.

Education

Master's degree, Computer Applications
  • at Calicut University
  • November 2010
Diploma, CCNA
  • at Mohan's Networking Institute
  • December 2006

2006: CCNA from Mohan's Networking Institute, India.

Bachelor's degree, Computer Applications
  • at Bharathiar University
  • November 2006

2006: Bachelor of Computer Applications from Bharathiar University, India

Specialties & Skills

Languages

Hindi
Expert
Malayalam
Expert
English
Expert
Tamil
Expert