Deputy Manager
AXIS BANK LTD
مجموع سنوات الخبرة :12 years, 4 أشهر
Retail Banking: Digital Portfolio Management - Electronic Banking Group
• Key Retail Processes Re-Design & Benchmarking: Digital Content Strategy & Design
• Part of Digital Innovation Team (Axis Dream Team - Project Avatar) Strategic Research driven Innovation through consumer testing. (Mobile App - Wallets, Pivot Bank, Pay Easy)
• Responsible for Attaining Deep Consumer Insights through Market Research Techniques.
• Improve Customer Experience Based On Customer Feedback through Development of New Policies And Processes.
• Innovate Digital solutions, Identify And Implement Changes In Website / Mobile App Based On User Experience & Guidelines
• Undertake Competitive Benchmarking, User Experience & Usability Studies For Customer Interaction, Usage, Retention & Lead Generation.
• Forward Markets Commission, Everest 3rd Floor Marine Drive, Mumbai part of research work done was carried out at Multi Commodity Exchange \[MCX\], Andheri (East) Mumbai during a period of 4 weeks. (Internship was sponsored by FMC, regulated by Ministry of Finance, Government of India)
• Roles & Responsibility at MCX include being a part of Research & Publication Department under the guidance of Chief Economist and to analyze and interpret changes in the commodities market and electronic futures trading.
• Thrust Areas: Banking, Risk Management & Financial Derivatives, Commodity Derivatives, Security Analysis and Portfolio Management, Information Technology for Managers Etc… • Internship Project Report: “How to Make Commodity Futures as an appropriate tool for Risk Management” presented at FMC - Forward Markets Commission, Mumbai and at MCX - Multi commodity Exchange, Mumbai [June - July 2011]. • Measuring Market Risk in Equities – Implementing VAR methodology. • Financial Statement Analysis of Automobile industry of India with emphasis on two wheeler sector from financial year ending march 31st 2006 to march 31st 2010 [5 year analysis] • Capital Budgeting techniques – A practical implementation on establishment of IT firm in Kashmir • Post Graduated and Secured 71% Overall In Aggregate throughout the Degree [Year 2012]