Shakeel Ahmad

• Answer Inbound Calls: Respond to incoming calls in a professional and courteous
manner.
• Provide Assistance: Assist callers with questions, concerns, or issues regarding
products, services, or support.
• Transfer/Route Calls: Transfer or route calls to the appropriate department or
personnel as necessary.
• Data Entry: Input information from calls into relevant databases or systems.
• Meet Targets: Meet performance targets related to call volume, response times, and
customer satisfaction.
• Reporting, vehicles Tracking, CCTV operation, Fire Alarm System operation, Access
control system Operation